The RCSA Code for Professional Conduct (Code) and its Disciplinary and Dispute Resolution Procedures (D&DRP) are authorised by the Australian Competition and Consumer Commission (ACCC) and recognised by the Commerce Commission in New Zealand. All RCSA Member companies, their staff and RCSA Accredited Professionals are bound to the principles of honesty, equity, integrity and social responsibility as well as by the Dispute Resolution Procedures.

The Code, Constitution and By Laws set the standards for relationships between Member, best practice with clients and candidates and general good order with respect to business management - acceptance of this is a pre-requisite of Membership.

The Code is supported by a comprehensive resource and education program and the process is overseen by the Professional Practice Council, appointed by the Board. The Ethics Registrar manages the complaint process and procedures with the support of a volunteer Ethics panel mentored by RCSA's Professional Practice barrister.

  • RCSA Code, Procedures, Constitution and By Laws

    All RCSA Corporate Members, their staff and Accredited Professionals are committed to abiding by the RCSA Code for Professional Conduct, Constitution and By-Laws and to engage in the Disciplinary & Dispute Resolution Procedures as required. The documents are available to download:

  • How to Lodge a Complaint Against an RCSA Member

    RCSA's Complaint Process

    If you have a complaint against an RCSA Member company or an Accredited Professional then there are some important steps you should consider.