Ross Clennett APRCSA

June 6, 2011 No Comments by rcsaconference


Panel Session - Dare To Be Innovative
In spite of strong economic conditions SME recruitment agencies continue to come under sustained pricing pressure from aggressive multi-national competitors and more knowledgeable and demanding clients. Progressively better and cheaper vendor offerings in the areas of assessment technology, job boards, networking sites (eg LinkedIn) and cloud-based CRM systems have widened the sourcing and recruitment choices available to organisations and candidates.
Is there any alternative to the path of ‘lowest fee or margin wins?’ Can SME recruitment agencies remain profitable and viable in the long run in spite of these shifts? Is there a smarter way to compete and thrive in the next decade?
The answer is definitely ‘yes’ because there are already a number of nimble and innovative SME recruitment agencies who are forging ahead by profitably differentiating themselves with smart market positioning and innovative service offerings.
Find out who these recruiters are, hear what they are doing and discover how it’s profitable for them….and could be for you.The panel comprises:
Clayton Cook – TP Human Capital (Townsville)
Aaron Dodd – Mindset Group (Melbourne & Sydney)
Julie Honore – SafeSearch (Melbourne)
James Cozens – AttwoodCozens (Auckland)This session is guaranteed to contain lively discussion, revealing content from 4 of your industry peers and an opportunity for audience Q&A.

Concurrent SessionDo you have a high performance culture? (And how to build one if you don’t)
Innovation rarely occurs in a mediocre culture.Innovation is unlikely to come from people who are struggling to fulfill the minimum requirements of their job.
Innovation overwhelmingly occurs in a high performance culture dominated by motivated people consistently delivering excellent results.
What exactly is a high performance culture in recruitment and how do you build one?
In this interactive seminar, with small break-out groups, Ross will lead and facilitate a discussion on the consistent leadership actions and consultant behaviour that create, signify and perpetuate a high performance culture.
Participants will complete a brief self-assessment, review a recruitment-specific high performance template  and then hear from their industry peers about their successes and failures in creating a culture to be proud of.

As a professional recruiter, between 1989 and 2003, Ross screened over 80,000 resumes, interviewed over 3,000 people and successfully placed over 1500 people in work. Over this time he worked in London, Sydney, Adelaide and Melbourne and for four different recruitment companies.
Since 2001 Ross’s opinion pieces and skill development articles have been regularly published in the recruitment industry media as well as being re-published or quoted from in a range of non-recruitment media including The Age, The Sydney Morning Herald and The Australian Financial Review. For the past 4 years Ross has self-published his popular recruitment industry-specific weekly e-zine, InSight.
Ross runs his own business,, providing speaking, training and coaching services to the recruitment industry in Australia and New Zealand.
In 2011 Ross was a national finalist in the RCSA’s inaugural Outstanding Contribution Award given in recognition of, amongst other criteria, to a person who has raised the professionalism of the industry through their contribution.
Ross’s original qualification was gained in economics (B.Ec. 1988) and he completed his certification as a Master Practitioner of Neuro Linguistic Programming (NLP) in 2006.

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