ABOUT THE SESSION
Concurrent session – Supplier Diversity has arrived in Australia. Is the Recruitment Industry Ready?
Diversity and inclusion (D &I) is fast being elevated as a key strategic item on the corporate agenda. Concomitant with this, concerted efforts are now being made by Australia’s biggest businesses to attract and retain diverse talent. And as the all -important gate-keepers, the pressure is now on recruitment agencies to successfully supply that talent. To anchor your position on the preferred supplier lists of clients for whom D & I has become a strategic priority, you will have to meet increasingly specific and more demanding candidate diversity requirements as well as demonstrate your own internal D & I capability.
This is big news for recruiters. If your agency fails to attract and forward sufficiently diverse talent, and if you are unable to prove that your business understands the diversity imperative by “walking the talk”, you stand to lose clients. Large private and public sector clients.
As CEO of Australia’s leading consultancy in assisting organisations to design their diversity strategy to leverage diversity and embed inclusion, Heather will share the C- suite insights she has garnered; what is driving your clients, what they are setting out to achieve and what they will be expecting from you. Fast- acting and innovative agencies will reap the rewards, as early anticipation and responsiveness to the emergence of these new supplier diversity requirements will ensure you retain your place at the table.
Heather began her career in South Africa in 1990, establishing a consultancy specialising in diversity management – nominated as one of the leading Human Resource consultancies in Southern Africa. She opened the doors of Diversity Consulting in the Asia Pacific region in 2003 with its Head office in Australia specialising in the provision of a wide range of solutions to address diversity and inclusion.
She has numerous publications to her name, has presented at international conferences in the USA, Italy, Australia, South Africa and Singapore and was nominated to sit on the Expert Panel which ratifies the Global Diversity and Inclusion Benchmark Tool ™ in 2006 and 2011. Heather also initiated the production of a 21-part TV quiz show series on cross-cultural communication called “What’s the Difference?” broadcast on national television throughout South Africa.
Heather’s local and international multidisciplinary team of experts has positioned Diversity Consulting to provide a global consulting service to numerous blue chip clients in both the private and public sector and Heather is engaged regularly to conduct sessions internationally with the C-suite on the Business imperative of D & I and Unconscious Bias. Utilising unique tools, process and content designed by Diversity Consulting, Heather’s team of experts conduct diagnostics, advise on D & I best practice, policy & strategy, and facilitate cutting edge and innovative training. Clients include Goldman Sachs, JBWere, CBA, Westpac, NAB, CBA, Citi, Credit Suisse, PwC, EY, KPMG, Allens Arthur Robinson, Telstra, Wesfarmers, Coles, Origin Energy, BMA Coal, Bupa, Department of Premier and Cabinet (NSW), State Services Authority (VIC) Redlands City Council, City of Melbourne, Aging Disability and Home Care (NSW), Aboriginal Affairs NSW and Department of Sustainability and Environment (VIC).
Heather is best known for designing the highly innovative software training and auditing tool, The Diversity Challenge and the Unconscious Bias Program, now being used by leading organisations worldwide.