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Professional Practice Council



The RCSA Professional Practice Council was approved by the RCSA Board of Directors to oversee the Professional Practice requirements of RCSA Members.

This Council has a chair appointed by the RCSA Board of Directors and nine Council Members who are RCSA Life Members.

The Council’s role is to review the information and education provided to Members with respect to Professional Practice, participate in the development of Best Practice models, determine additional schedules to be provided to enhance the RCSA Code for Professional Conduct and regularly review the Code and Disciplinary and Dispute Resolution Procedures, and make recommendations for amendments as required.

The Professional Practice Council monitors ethics matters as they appear on the Ethics Register in order to provide advice on amendments to training and information materials and also as mentors to Ethics Committees to ensure procedures are duly followed and, when required, participate in Ethics Committees.

The Professional Practice Council provides a report to the RCSA Board which is included in the Annual Report, reflecting matters addressed by the Ethics Committees during the year and any steps taken to address trends.

The Professional Practice Council will not represent itself as a replacement for an RCSA Ethics Committee.

Professional Practice Council Members


Mr Ross Fisher FRCSA (Life) – Chair

Ross has been actively involved in the recruiting profession for over 40 years and is principal of Fisher Recruitment, professional recruitment specialists. He is Chairperson of RecruitmentSuper, the Industry Superannuation Fund. Ross is a past President and Director of the RCSA and he has served as Industry Spokesman for Industrial, Government Relations, Taxation, Superannuation and Ethics. He was instrumental in the formulation of the Code for Professional Conduct and is the current Chairperson of the Professional Practice Council. Ross was elevated to Life Membership in 2000 in recognition of his outstanding contribution and services to the recruitment industry.

Ms Sylvia Moreno FRCSA (Life)

Sylvia has spent over 30 years in the recruitment profession primarily with Riddells the Recruitment People and Centacom Staff. During her role as the State Manager, Victoria, for both companies, she was a Director of the NAPC (now RCSA) on both the National and Victorian Board and a Director of the IPC, the educational arm to the recruitment profession. The primary function of this Institute was to develop and conduct the recognised training course for consultants within the industry. Sylvia also held the position of Secretary-General for the International Personnel Services Associations. Following the sale of Centacom, Sylvia purchased the Riddells name and re-opened that brand, growing to three branches prior to its sale.Currently, Sylvia is a Trustee Director of Recruitment Super, the Industry Superannuation Fund. Sylvia was inducted as a Fellow (Life Member) of RCSA in 2006 in recognition of her outstanding contribution and services to the recruitment industry and is currently a Member of the Professional Practice Council.

Mr Graham Jenkins FRCSA (Life)

Graham has more than twenty years' experience as an executive search consultant and recruitment strategist.  For the last three years he has been a Chair with TEC – The Executive Connection, and in this role mentors CEOs and other senior executives. He is also a non-executive Director of a large recruitment company called Beilby Corporation. Graham joined the executive search and selection field in 1987 and in 1991 he established Trinity Group, an executive search and selection company and progressively built the reputation, expertise and size of the business.  He sold that business in 2004 to a publicly-listed company, and then became a partner in the Sydney office of Boyden Global Executive Search, remaining until 2007. For five years Graham was NSW President of the RCSA and also sat on the National Board. He presided over a period of substantial growth for the association and was heavily involved with government lobbying on behalf of the industry.  In recognition of his achievements he was honoured with Life Membership in 2005 and is currently a Member of the Professional Practice Council.

Nanette Carroll FRCSA (Life)

Nan joined the Recruitment Industry in 1981 and her career spanned 11 years with Slade Consulting. Nan mounted a management buyout of Brook Street Bureau Pty. Ltd QLD, with Kathryn Devine, following the sale of Slade Consulting to Blue Arrow. Over the next nine years, Brook Street QLD experienced spectacular growth winning some of the largest tenders until it was sold to TMP Worldwide Inc where Nan remained as Joint Managing Director. In 1996 Nan was awarded the QLD & Australian Telstra Business Woman of the Year (Business Owner Category). In February 2000 Nanette was appointed Joint Managing Director of Morgan & Banks Office Service Division for Australia & New Zealand incorporating Alectus, Lampen and Brook Street QLD, the position she held until her retirement in December 2001. Over the years Nan has served on a number of boards and as a tutor for the Institute of Personnel Consultants, and held various positions with the RCSA. She was instrumental in organising and assisting the first Owners & Managers Conference on the Gold Coast. Nan was inducted as a Fellow (Life Member) of RCSA in 2002 and has been a member of the Professional Practice Council since its inception in 2003. Nan has and is currently on the board of Workpac, a role she has held since 2007. 

Mr Rodney Troian FRCSA (Life)

Rodney has been in the recruitment industry since 1977 and has accumulated over 34 years' experience. In 1984 he was a founding member and Managing Director of Accountancy Aid Australia which specialised mainly in accounting staff. The business developed into a multi branch organisation until he sold the company in 2008 to McArthur Management Services and is currently employed as General Manager of their Accounting & Finance Division. Rodney has been involved in various areas within the RCSA serving as a NSW Region Councillor from 1985 and on various committees as Chair and/or a Member of the Ethics Committee, Professional Development and PR & Marketing. In 1987 he was elected President of NSW Region Committee, holding this position until 1991. During this time he was also Chair of the National Conference “Towards the 21st Century". In 1990 he was a State Councillor of The Employers Federation NSW and a National Board Member 1988-1991. Rodney was elevated to Life Membership in 2002 in recognition of his outstanding contribution and services to the personnel recruitment industry. He has been a member of the Professional Practice Council from its inception to the present day.


Ms Julie Sattler OAM FRCSA (Life)

Julie has been in the recruitment industry for 32 years, 30 of which was with HOBAN Recruitment. Julie is now retired and for the last two years has been facilitating training courses on job search skills on a part-time basis as well as mentoring recruitment consultants. Julie served on the Institute of Personnel Consultants Victorian Committee for 15 years most of which as Secretary and an IPC Course Tutor. When RCSA was set up she was a member of the Victorian Council for five years where she was Chair of the Professional Development Committee for the majority of this time. She also spent two years on the RCSA National Board. Julie was elevated to Life Membership in 2002 and has been a member of the Professional Practice Council since its inception. Julie was awarded a Medal of the Order of Australia (OAM) in 2008 for "service to the personnel recruitment and consulting sectors, and to the community".

Mr Kim Shearn FRCSA (Life)

Kim was elevated to MRCSA (Life) in 2000 and has been involved in recruitment since 1975. He has only recently retired. While Kim was Managing Director of HORNER Recruitment he filled numerous roles on State Committees. He was NAPC National President when the board moved to approach the IPC and form the RCSA. Kim also served as Victorian President and has a long standing interest in creating Membership value and the promotion of Professional Practice within the industry. Apart from being a long time member of both State and National Ethics Committees, he is an inaugural Member of the Professional Practice Council.

Ms Kaye Strain FRCSA (Life)

Kaye commenced her career in the Recruitment Industry in 1984 and in 1990 opened her own recruiting practice - Futures Recruitment which specialised in recruiting for the financial services sector in Sydney. Kaye has been involved with the RCSA since 1988, as a NSW Council Member, Chairing the Membership and Office Support Committees for two years, three years as the NSW State President combined with four years as National Vice President and Treasurer. Kaye was elevated to MRCSA (Life) in 2003 and retired in June 2009 after selling her business. Kaye is currently a Council Member of the Professional Practice Council and still trains and mentors recruitment consultants on an ad hoc basis.

Ms Wendy Rae FRCSA (Life)


Wendy joined the staff of Centacom in 1978 after the change of ownership of the Centacom. Wendy left Centacom in July 1992 and nine months later opened her own agency “Wendy Rae & Associates”, specialising as a boutique agency with a goal of achieving long term relationships with clients and candidates. Wendy was one of the first 20 recruiters in Australia in 2000 to be honoured by being made a “Life Fellow of the RCSA” in recognition of her input to the industry. Wendy was originally a Tutor with the Institute of Personnel Consultants: the then educational side of the industry which ran a nine month correspondence course, with monthly tutorials and examination – all run by volunteers within the recruitment industry. Wendy also served a number of years as a Director of IPA and is currently a Member of the Professional Practice Council. In 2006 Wendy retired from the industry after selling her company and now spends her time travelling and enjoying a lifestyle with minimal commitment after being on that merry-go-round for so long.

Contact the Ethics Registrar

"2XM Healthcare is part of
a global group of companies
with Headquarters in Perth, WA.

 We are proud to be Members of AMRANZ, ANRA and RCSA.

 We are therefore governed
by the strict Code for Professional Conduct and ethics, meaning that our clients receive a quality
 and consistent service
with absolute peace of mind."

Jamie Macfarlane MRCSA
 2XM Recruit
July 2013