RCSA Business Partner

The 2012 CEO Panel Breakfasts

Join us for our first breakfast for 2012 at which a group of Recruitment Industry leaders will join forces to reflect on 2011 and share ideas, challenges and offer opinions on issues facing our industry in 2012. This annual breakfast has become one of the most popular and successful events on the RCSA calendar. Don't miss out on this unique opportunity to gain an insight into your industry from Recruitment trailblazers.

Auckland – 14th February 2012
Melbourne – 15th February 2012
Brisbane – 17th February 2012
Adelaide – 21st February 2012
Sydney – 22nd February 2012

Sponsored by

Recruiter Sales Masterclass

Join trainer Gaynor Lowndes for this comprehensive sales masterclass, including:

• Understanding the sales ladder and how it affects your desk
• Prospecting for success (and GOLD)
• How to structure a business development call
• How to overcome client objections
• How to close for “yes” every time
• The needs/solution client visit model
• How to build the relationship effectively
• How to get more exclusive and retained business
• Understanding personality styles and how this affects the sales process
• Tips on identifying personality styles
• Time management for peak performance (using the Stephen Covey model)

Sydney – 14th February 2012
Melbourne – 16th February 2012

RCSA Recruitment Consulting Certificate

Consisting of three comprehensive one day workshops, the RCSA Recruitment Consulting Certificate is the ultimate introductory training for new Recruiters. The three one day workshops will be held over three consecutive weeks in Sydney, Melbourne and Brisbane, and three consecutive days in Adelaide and Perth.
Including:

• Introduction to Recruitment Consulting
• Interviewing Essentials
• Sales & Marketing from the Desk

Australian Dates and Information
New Zealand Dates and Information

Entry Level Program

The RCSA Entry Level Program is the recognised online foundation for professionals involved in the recruitment and on-hire sector throughout Australia and New Zealand. Developed by the RCSA, in conjunction with education professionals, it is a comprehensive and practical course addressing the essential elements of contemporary recruitment and on-hire skills and compliance. The course is made up of these core activities:

• Eight online Recruitment Essentials modules
• Two Interviewing Essentials webinr recordings
• One Essential Legislation webinr recording
• RCSA Code for Professional Conduct
• Entry level exam.

Australia Online (January – March 2012)
New Zealand Online (January – March 2012)

Diploma of Recruitment Management

Calling all Aspiring Leaders! The Diploma of Recruitment Management delivered by the Australian Institute of Management in conjunction with the RCSA, provides a practical and relevant qualification that is of particular value to managers with staff and/or operational responsibilities. The extensive range of units in the Diploma program allows managers to cover the breadth of topics relevant to their recruitment industry responsibilities in today’s workplace – finance, operations, people management and leadership. Specialisations in the core and elective programs were chosen in full consultation with the recruitment industry. Case studies and activities have been written by key stakeholders from the industry.
We are currently taking registrations for this qualification which will be delivered via eight face to face modules and assignments.

• Developing High Performance Teams: Ensure team effectiveness (2 days - March 2012)
• Customer Service: Manage quality customer service (1 day - April 2012)
• Develop Workplace Learning: Develop a workplace learning environment (1 day - May 2012)
• Manage People Performance: Manage people performance (1 day - June 2012)
• Finance for Non Finance Managers: Manage budgets and financial plans (2 days - July 2012)
• Operational Plans: Manage operational plans (1 day - August 2012)
• Coaching and Mentoring: Provide mentoring and coaching within the workplace (2 days - September 2012)

Further Information and Registration – Australia
Further Information for New Zealand Still to be Released

LATEST PRODUCTS

 
HEARD ABOUT A WEBINR AND MISSED IT? Don’t worry, RCSA has for purchase Learning Centre WebinR streamed downloads of sessions.
Check out what is available

 Under Performance Management Guide
& Toolkit
A guide supporting template documents and forms to assist with an employer establishing a procedure to manage unacceptable performance and/or conduct of employees. $440.00 Members; $660.00 for non Members. GST inclusive. Contact us to purchase this management guide.

Resources for Hire – Training Rooms RCSA has in Melbourne and Sydney excellent training and meeting rooms available to hire for training, demonstrations and meetings, small and large - more information Click Here.

RCSA's WebinR platform can be hired by external parties to deliver information, training, meetings and presentations - for more information Click Here.