Australia & New Zealand

The RCSA Service Delivery Standard helps recruitment businesses to adopt best practice in the delivery of their services to clients and candidates. The standard sets a benchmark for the highest quality service and operational efficiency in the recruitment sector.

Firms which display the certification symbol can demonstrate their commitment to recruitment excellence. Since being launched in March 2005, a number of RCSA Member Companies have become Certified, ranging in size from three-person to multinational businesses. The RCSA Service Delivery Standard is managed by Fathom Business Architects on behalf of the RCSA.

List of Companies that have achieved the RCSA Service Delivery Standard

Please visit the RCSA Index of Member Companies and select "Service Delivery Standard" from the Function pull-down menu.
Click here to visit the Index

LearnR Online Program

The RCSA Service Delivery Standard also offers a module on the LearnR online learning service.

Click here for more information on LearnR

More Information on the Service Delivery Standard

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Phone Fathom Business Architects on +61 3 9667 2495