Adelaide | Account Management

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Account Management

Overview:

We live in the period of options. Today there are more options for clients and candidates than at any point in history. Do you want to own your own powerful customer experience?

Join Cam Elliot in this short workshop where he will focus on how you can move from transactional relationships with your clients, to one that become a partnership delivering exceptional value. Understand how can you be seen as a thought leader and trusted advisor in your recruitment craft and importantly be known to your client as a broker who they can rely on to do business.

Participants should expect to leave with detailed account plans for at least 2 of their top accounts and the skills to repeat for others. You will learn how to improve your communication and persuasion capabilities and to deliver more revenue and deeper relationships with existing accounts.

Learning Outcomes:

Understanding your client and their business
Defining your market niche
Advanced questioning techniques
Demonstrating thought leadership
Assertive communication
Developing trust to deepen relationships
Closing and next steps
Overcoming objections
Creating account plans

Who Should Attend:

Recruitment Consultants
Senior Consultants & Emerging Leaders
Managers & Directors
Diversity Managers
Learning & Development Professionals

Meet the facilitator: Cam Elliot

A results driven and goal-oriented leader - passionate about all things learning and development and sales performance. Cam previously led multiple sales groups for Australia, New Zealand and Singapore markets, now focusing on facilitating corporate training, improving sales performance and helping organisations close more business. Director and Founder at Elevate Sales Development and Sales Systems Consulting Cam has designed a series of workshop and video sessions exclusive to RCSA.

With more than 15-years years experience in sales and advertising within the online media and publishing industry and holding key positions held at ACP Magazines and Seven Network, management of iconic Australian brands (Qantas and Jetstar), and involvement with international events (Sydney 2000 Olympics and Rugby World Cup Series).

Delivery:

Face to face learning with Cam Elliot
In-class discussions
Open Q&A

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.