Brisbane | Interviewing Essentials

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Interviewing Essentials

Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing reference checks, client visits and take job briefs. This one day workshop will improve the way your consultant interviews.

Are candidates getting better at misleading consultants? Or are consultants not investing in the interviews? Learn how to develop the formula for fact-finding interviews and remove the guess work when interviewing candidates under the guidance of a facilitator with over 20 years’ experience.

This workshop goes beyond the candidate interview into the client visit and the reference checking process. Participants will be shown professional techniques to question (interview) the client more effectively, as well as increase the quality of conversations with referees - enhancing the benefit of Reference Checking as a valuable sales tool. Remove the bias through effective questioning and uncover the true characteristics of the applicant, saving time and money!

Learning Outcomes:

Develop effective listening & communication techniques
Understanding your Client and Candidate motivations and expectations
Develop techniques to uncover more in Client and Candidate interviews
Develop Competency Based Behavioural questions
Develop questioning techniques for client and referee interactions
Understanding the different types of interviews and interview traps

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator: Angie McWilliam

For more than 20 years in the Human Resources & Recruitment industry Karen has developed a comprehensive understanding and talent for developing recruitment consultants. Her enthusiastic approach and extensive experiences shared in the workshop keeps participants engaged from minute one.

Angie has 20 years’ + experience within the recruitment industry. Many years of her early career were in blue collar recruitment as well as with Morgan and Banks starting as an accounting temporary consultant and eventually becoming an Australasian Practice Manager with the business as TMP (now Hudson).

Angie founded and ran her own recruitment agency for 7 years employing a team of 16 staff where she trained and evolved many consultants into top billers. In recent years Angie has held state and regional management roles for some of the well respected and regarded operators in the recruitment industry. With experience in recruiting blue collar; white collar including clerical roles through to senior executive ‘C&D suite’ appointments; outplacement; designing and facilitating volume / assessment centre recruitment, Angie also has exposure to most mainstream sectors.

Angie holds a Bachelor of Business degree in HR and Business Management from QUT and a Masters of Commerce in International Business from UNSW

Delivery:

Face to face learning with a facilitator
In-class discussion and interaction

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.