Brisbane | Recruitment Consulting Certificate

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Brisbane | Recruitment Consulting Certificate

Brisbane RCSA Recruitment Consulting Certificate

The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who have been in their role between 6 - 12 months and require a refresher.

The certificate consists of three live face-to-face workshops which will be held on and cover topic areas:

Friday, 24th April - Introduction to Recruitment Consulting
Friday, 1st May - Interviewing Essentials
Friday, 8th May - Sales & Marketing from the Desk

Following attendance to all topics an open book assessment (exam) document is issued and upon successful passing the RCSA Recruitment Certificate is issued.

Introduction to Recruitment Consulting

The fundamentals of recruitment don't change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving. Topic one will bring new consultants up to speed and covers the essential areas of recruitment for both Temporary and Permanent consultants in industrial and commercial markets.

This session is about proven solutions and realistic approaches to the competitive and challenging world of recruitment. Attendees will benefit from the following content on the day:

Telemarketing
Client Visits
Taking Job Briefs
Sourcing
Interviewing
Selecting & Presenting Candidates
Requirements to ensure the continuum of professional relationships

Interviewing Essentials

Are candidates getting better at misleading consultants? or are consultants not investing in the interviews? Recruitment uses interviewing processes when sourcing candidates, completing reference checks, client visits and taking the job briefs. This session will introduce the fundamentals to interviewing for new consultants.

Participants will learn how to develop the formula for fact-finding interviews and remove the guess work when interviewing candidates. The session will cover the following learning outcomes:

Listening & communication techniques
Candidate & clients motivations and techniques
Uncover more during the client & candidate interviews
Competency based questions
Questioning techniques for client & referees
Interviewing traps

Participants will be shown professional techniques to question (interview) the client more effectively, as well as increase the quality of conversations with referees - enhancing the benefit of Reference Checking as a valuable sales tool.

Sales and Marketing from the Desk

The recruitment industry is consistently demanding consultants, regardless of area of expertise, consultants are expected to meet their targets and be ahead of the game. This session provides an entry level introduction to the sales skills required to be a successful recruitment consultant.

Attendees will cover the following key learning outcomes:

Describe the attributes and behaviours of a successful recruiter
Discuss and abide by the principles of the RCSA Code for Professional Practice
Discuss components of superior client servicing - Explain the components of the recruitment process
Use competencies in the recruitment and selection process
Write effective advertisements
Use superior communication skills during the recruitment interview
Use structured behavioural questions in interviews
Obtain effective reference checks and make the job offer

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator: Angie McWilliam

For more than 20 years in the Human Resources & Recruitment industry Karen has developed a comprehensive understanding and talent for developing recruitment consultants. Her enthusiastic approach and extensive experiences shared in the workshop keeps participants engaged from minute one.

Angie has 20 years’ + experience within the recruitment industry. Many years of her early career were in blue collar recruitment as well as with Morgan and Banks starting as an accounting temporary consultant and eventually becoming an Australasian Practice Manager with the business as TMP (now Hudson).

Angie founded and ran her own recruitment agency for 7 years employing a team of 16 staff where she trained and evolved many consultants into top billers. In recent years Angie has held state and regional management roles for some of the well respected and regarded operators in the recruitment industry. With experience in recruiting blue collar; white collar including clerical roles through to senior executive ‘C&D suite’ appointments; outplacement; designing and facilitating volume / assessment centre recruitment, Angie also has exposure to most mainstream sectors.

Angie holds a Bachelor of Business degree in HR and Business Management from QUT and a Masters of Commerce in International Business from UNSW

Delivery:

Face to face learning with a facilitator
In-class discussion and interaction

Cost:
$1840 Ex GST RCSA Member rate
$2840 Ex GST RCSA Non-Member rate

All enrollments effective from 1st January 2020 will qualify to be an Individual Member of RCSA - Professionally recognised as an Accredited Professional Recruiter (APRCSA). Upon successful completion of the program recognition will be covered until the end of the current financial year or unless otherwise stated. For more information please contact [email protected]

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.