Melbourne | Interviewing Essentials

Invalid Event Selection

This event either doesn't exist or is no longer available.

Interviewing Essentials

Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing reference checks, client visits and take job briefs. This one day workshop will improve the way your consultant interviews.

Are candidates getting better at misleading consultants? Or are consultants not investing in the interviews? Learn how to develop the formula for fact-finding interviews and remove the guess work when interviewing candidates under the guidance of a facilitator with over 20 years’ experience.

This workshop goes beyond the candidate interview into the client visit and the reference checking process. Participants will be shown professional techniques to question (interview) the client more effectively, as well as increase the quality of conversations with referees - enhancing the benefit of Reference Checking as a valuable sales tool. Remove the bias through effective questioning and uncover the true characteristics of the applicant, saving time and money!

Learning Outcomes:

Develop effective listening & communication techniques
Understanding your Client and Candidate motivations and expectations
Develop techniques to uncover more in Client and Candidate interviews
Develop Competency Based Behavioural questions
Develop questioning techniques for client and referee interactions
Understanding the different types of interviews and interview traps

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator: Nicole Boland MRCSA

Nicole joined the recruitment industry over 20 years ago as a Permanent Consultant and progressed through a career undertaking numerous roles including temporary and permanent recruitment (industrial & commercial), branch management, operations, projects, quality assurance and learning & development

In 2006 Nicole completed a Certificate IV in Workplace Training & Assessment. Over the past few years she has worked closely with consultants to develop and monitor tailored training plans and deliver training/coaching sessions to enhance the skills and knowledge of individuals.

Delivery:

Face to face learning with a facilitator
In-class discussion and interaction

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.