Melbourne | Interviewing Essentials

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Interviewing Essentials

Are candidates getting better at misleading consultants? or are consultants not investing in the interviews? Recruitment uses interviewing processes when sourcing candidates, completing reference checks, client visits and taking the job briefs. This session will introduce the fundamentals to interviewing for new consultants.

Participants will learn how to develop the formula for fact-finding interviews and remove the guess work when interviewing candidates. Participants will be shown professional techniques to question (interview) the client more effectively, as well as increase the quality of conversations with referees - enhancing the benefit of Reference Checking as a valuable sales tool.

Remove the bias through effective questioning and uncover the true characteristics of the applicant, saving time and money all under the guidance of an industry facilitator with over 20 years’ experience.

Learning Outcomes:

Develop effective listening & communication techniques
Understanding your Client and Candidate motivations and expectations
Develop techniques to uncover more in Client and Candidate interviews
Develop Competency Based Behavioural questions
Develop questioning techniques for client and referee interactions
Understanding the different types of interviews and interview traps

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator: Nicole Boland MRCSA

Nicole joined the recruitment industry over 20 years ago as a Permanent Consultant and progressed through a career undertaking numerous roles including temporary and permanent recruitment (industrial & commercial), branch management, operations, projects, quality assurance and learning & development. She has worked closely with consultants to develop and monitor tailored training plans and deliver training/coaching sessions to enhance the skills and knowledge of individuals.

Still active in the recruitment industry Nicole draws on her experience to deliver this fundamental topic to new recruiters.

Delivery:

Live classroom learning with Nicole Boland
In-class discussions and group role plays & interaction
Opportunity to ask questions and engage

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.