The Trusted Advisor
Overview:
The key to professional success goes well beyond technical
mastery or expertise. Today, it's all about the vital ability to
earn the client's trust and thereby win the ability to influence
them. In a competitive market building trust is key to gaining
and retaining clients.
Join Nicole Davidson the negotiation expert, for this Workshop to learn how to build a successful relationship of
trust with our clients.
Learning Outcomes:
enhance your ability to develop trusted, value-adding client
relationships
provide you with a strategy for building your reputation as a
trusted advisor
improve your ability to scope client needs accurately
develop your ability to listen in a way which builds trust
create a plan to build your long term reputation
Who Should Attend:
This workshop is ideal for:
Recruitment Consultants,
Team Leaders and;
Managers in the recruitment industry
Meet the facilitator: Nicole Davidson
Mediator | Facilitator | Coach
Nicole is the owner of GrowingBeyond Pty Ltd, an accredited mediator and executive coach. Initially qualifying as a lawyer, Nicole moved into more commercial roles
within the investment banking and insolvency fields. She worked for
leading organisations before transitioning into the professional development space
where she worked with several national and international law firms. Nicole has married her knowledge of business with an in depth knowledge
of the process of negotiation. Her aim is to make companies more successful and profitable through the development of their people and processes.
Nicole works with clients to:
Strategically plan for negotiations to maximise outcomes and ensure a
speedy process
Resolve conflict to deliver an acceptable outcome in a way which
reduces cost, time, uncertainty and stress.
Delivery:
Live classroom learning with Nicole Davidson
In-class discussions and group role plays & interaction
Opportunity to ask questions and engage
Booking Terms & Conditions:
This event is governed by the RCSA Booking Terms & Conditions
Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904
E: [email protected]