The Trusted Advisor

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The Trusted Advisor

Overview:

The key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In a competitive market building trust is key to gaining and retaining clients.

Join Nicole Davidson the negotiation expert, for this Workshop to learn how to build a successful relationship of trust with our clients.

Learning Outcomes:

enhance your ability to develop trusted, value-adding client relationships

provide you with a strategy for building your reputation as a trusted advisor

improve your ability to scope client needs accurately

develop your ability to listen in a way which builds trust

create a plan to build your long term reputation

Who Should Attend:

This workshop is ideal for:

Recruitment Consultants,

Team Leaders and;

Managers in the recruitment industry

Meet the facilitator: Nicole Davidson

Mediator | Facilitator | Coach

Nicole is the owner of GrowingBeyond Pty Ltd, an accredited mediator and executive coach. Initially qualifying as a lawyer, Nicole moved into more commercial roles within the investment banking and insolvency fields. She worked for leading organisations before transitioning into the professional development space where she worked with several national and international law firms. Nicole has married her knowledge of business with an in depth knowledge of the process of negotiation. Her aim is to make companies more successful and profitable through the development of their people and processes.

Nicole works with clients to:

Strategically plan for negotiations to maximise outcomes and ensure a speedy process

Resolve conflict to deliver an acceptable outcome in a way which reduces cost, time, uncertainty and stress.

Delivery:

Live classroom learning with Nicole Davidson

In-class discussions and group role plays & interaction

Opportunity to ask questions and engage

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.