How to Hang On to Refocus & Build your
Business in an Ever-Changing Market
Overview:
As recruiters we can often get very carried away with the notion of winning new business. But once the excitement of the chase and the thrill of the win are behind us (and we've put the fee up on the board), the once all-important clients often experience a serious case of neglect.
When did you last ask yourself how well you really know your clients? Are your KPIs intrinsically linked to your customers' needs or to what your organisation needs? How much repeat business do you see from your clients? Or are you constantly under pressure to find new business?
The market is changing constantly and we need to be able to hold our ground and continue to develop relationships with our existing clients as opposed to always feeling like we're on the hunt.
By attending this highly interactive video workshop, you'll learn how to:
- What "value" really means - to you, your clients and your candidates;
- How to set service related goals and targets alongside your sales goals and targets;
- How to build stronger relationships and create better customer experiences;
- That it is possible to increase your fees without the need for any more new business development; and
- How to raise your level of credibility in the eyes of your clients
Who Should Attend:
Permanent, Temporary and Contract Recruitment Consultants at all levels.
This is a great refresher for even the most seasoned recruiters out there
Meet the facilitator: Paul Slezak FRCSA
Paul Slezak has seen success in the highly competitive recruitment and advertising industries in Australia and Hong Kong by applying his professionalism, drive and creativity to develop and deliver solutions that exceed business expectation, and push the boundaries to create innovative solutions. He was able to forge a presence in these markets by demonstrating the ability to inspire key decision makers, executive management, clients, colleagues and team members alike through his passion, enthusiasm and commitment towards all those with whom he comes into contact.
With nearly 20 years in the recruitment industry and having worked for both an international publicly listed group as well as a global niche recruitment business, Paul has been a hands-on recruiter, manager, trainer, coach, mentor, and regular speaker for the industry across Australia, Asia, Europe and North America. Paul is also a regular freelance journalist and presenter at Universities. One day he would still really like to host his own talk show!
Paul is a co-founder and Head of Community and Client Services at RecruitLoop - an online recruitment platform that's set to reinvent the way recruitment works.
Delivery:
A live online classroom learning experience that is delivered to you anywhere in the world via virtual classroom (interactive workshop) using the Zoom learning platform.
Please note the times listed are displayed in Australian Eastern Standard Time - Melbourne Time.
Two days prior to the scheduled training date, each registered attendee will be sent an email which contains a Zoom participant guide and also their unique Zoom User Log-on Link.
The live training session is not recorded, therefore will not be available to view post the scheduled date. Any no-show attendees will be marked absent and will be considered as a non-refundable transaction.
Booking Terms & Conditions:
This event is governed by the
RCSA Booking Terms & Conditions
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904
E:
[email protected]