Lifeline Accidental Counsellor

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Lifeline Accidental Counsellor

Note: This session has reached capacity. To register yourself and your team for the next available delivery of this topic click here.

Overview:

We’re living in stressful times. Change and uncertainty is everywhere and circumstances can become overwhelming. Many recruitment professionals, consultants and members of diverse teams may be experiencing a high level of stress and uncertainty about the best way to respond on a human level, particularly when dealing with highly distressed people whose circumstances create vulnerability.

Now, more than ever, the skills to respond in a way that is appropriate, respectful, empathic and empowering (whilst being within strictly defined boundaries) are critical. With safety front of mind, Lifeline H2H has found the most accessible way of supporting teams during this COVID-19 period and beyond, is with effective, remotely-delivered training which retains the integrity of delivery and duty of care for which Lifeline is known. Many people find it difficult to engage with a family member, friend or colleague who is going through a crisis due to mental health, domestic violence, drug and alcohol or other issues.

A counsellor, by chance attendees are not expected to literally become Counsellors. But their compassionate and appropriate response – at a time when a client, candidate, colleague, mate or family member may be in crisis and in need of support – can positively affect outcomes for the individuals involved.

Exclusive for RCSA Members and their clients, Lifeline will be hosing a 2.5 hour video workshop covering outcomes:

Recognise when a person is in crisis
Respond in an appropriate and compassionate manner; and
Refer to ongoing support

This course will give Recruitment & Staffing professionals the confidence and the skills necessary to support someone in their moment of need, and to be able to refer them to the most appropriate support. The learning outcomes focuses on the basic skills required to support an individual experiencing, or affected by, domestic violence, substance abuse, anger, suicide or other mental health concerns felt during the COVID-19 pandemic.

RCSA Corporate Members and their Clients are invited to join this live delivery. To register Clients to attend or review the recording at the member rate, please email [email protected] and provide the Full Name, Organisation and Email Address of the person(s) you would like to invite.

Session Time: 1.00PM - 3.30PM AEST* | 11.00AM - 1.30PM *AWST | 3.00PM - 5.30PM *NZST

Facilitated by Lifeline

Lifeline is able to ‘think nationally and act locally’ when supporting Australians in crisis. Our aim is to make sure as many people as possible know about our services, and their broad reach, so that they can be readily and easily accessed in times of crisis. The four stages of Engagement, Prevention, Intervention and Postvention enable our services to meet the diverse needs of our callers and clients. Our services work together to reduce the distress and emotional turmoil experienced by callers and clients, and to reduce the likelihood of a further decrease in the person’s mental wellbeing.