Coping during COVID-19: Face It & Feel It

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Coping during COVID-19: Face It & Feel It

Overview:

COVID-19 is changing the way we live and work. How do we cope?

This is a two-part webinar series complimentary for RCSA Members and their Clients. The series will cover learning towards Facing the fear and the emotional driver behind the current human response to the pandemic and Feeling It is the ultimate key to coping and dealing during this highly emotional state.

Learning Outcomes: Face It

Fear is the emotional driver behind the current human response to COVID-19. Our ‘fear vortex’ is like an elastic band that stretches and contracts through different situations as fear of the unknown and even fear of survival kicks in. This fear creates an Emotional Hijack and like all emotions, is highly contagious. For workplaces, fear within staff or clients can be a recipe for disaster. Knowing how to disrupt the Emotional Hijack to regulate the fear is key during these times.

What your teams will learn:

All about the ‘F’ word (Fear)
The science behind the emotional brain and ‘emotional hijacks’
5 step process to disrupting an Emotional Hijack

Learning Outcomes: Feel It

Empathy is the ultimate key to dealing with people in a highly emotional state and is very different to sympathy. It's about recognising, recalling and regulating emotions. For very few it comes naturally and for others it can be taught. Either way an absolute game changer and the ultimate differentiator for any impacted by COVID-19.

What your teams will learn:

All about the ‘F’ word (Fear)
The science behind the emotional brain and ‘emotional hijacks’
5 step process to disrupting an Emotional Hijack

Please note the following delivery dates + times:
Part I: Wednesday, 15th April - Corporate Members can download the recording for Part 1 here.
Part II: Friday, 24th April | Session Time 11:00am - 12:00pm *AEST*

Who Should Attend:

This webinar is ideal for:

Recruitment Consultants
Managers, Senior Level team members who lead teams
RCSA Member Clients & Candidates

How to Register your Client and or your Candidates:

Email your request to [email protected]
Provide the following details: Client Organisation and or Candidate Name, Name of the person(s) attending the live webinar and their Email Address
Please do not provide details of your Client or Candidate without their permission

A member of the Learning & Development team will register on your behalf your clients webinar joining link. Please ensure your client receives this prior to delivery date.
In the event the webinar joining link is not received please get in touch with [email protected] prior to delivery start time

Meet the facilitator: Amy Jacobson

Amy Jacobson is an experienced Emotional Intelligence specialist, passionate speaker, inspirational leadership trainer and highly sought after Coach. She works with businesses and career minded people to achieve outstanding results, ignite passion, develop strengths and use Emotional Intelligence to create a clear career path to high performance and success. Amy has a burning passion and drive to see people reach their full potential, embrace their strengths and find their ‘y’. Whether it’s running a business, creating inspiring leaders and mentors or working one on one, everyone needs a ‘y’.

Delivery:

The live session is recorded and a copy of the recording distributed to all registered participants
Please note: There will be a 5 day limited access period to view the recording post the live session
Webinar joining links are emailed to participants within 24 hours after registration
All start and end times listed are displayed in Melbourne | Australian Eastern Standard Time