How to Build Rapport in 23 Seconds

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How to Build Rapport in 23 Seconds

Overview:

We’ve all heard how much first impressions matter, but when you’re in the sales game, it’s absolutely crucial. It could be the difference between closing a deal or getting hung up on in the first phone call.

This webinar will explore how to build rapport with someone in the first 23 seconds and how that can increase your sales performance.

Learning Outcomes;

Why it all starts with mindset
Why the first 23 seconds is crucial to creating a good impression
Introduction to Emotional Intelligence
Understanding the four personality types (DISC)
How to captivate your prospect’s attention
Timing your pitch perfectly
Learn to decrease the amount of rejections
Understand the client’s psychology and mindset

Who Should Attend:

Business to Business Sales Managers
Outbound and Inbound Telemarketers
Those who are selling but have had no formal training
Those who have just stepped into sales roles
Business Development Managers

Meet the facilitator: Raimond Volpe

Raimond Volpe is an established and experienced Sales Trainer, and the Director of Dynamo Selling. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. As a Business Development Manager in the recruitment industry, he was the #1 BDM at Toll People for two years in a row. In the Finance industry Raimond won the National Finance Industries, Broker Resource BDM of the Year Award. He also went on to become the Owner and Director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007. After refining his sales techniques through personal experience, he developed the sales fundamentals workshop to teach others proven methods of success.

Mindset plays a big part in Raimonds’ sales workshop, as the right attitude is an integral part in a successful sales process. Raimond is an International Best Selling Author in the Self-Help industry, with his book “Success1010 For Living”. Shortly after it’s release, it became an international bestseller in x5 countries. Since then, it has been number #1 in Australia in the Self Help Category for the past 10 months in a row.

Delivery:

An online webinar (GotoWebinar) with the live session recorded and a copy of the recording distributed to all registered participants
The webinar access link is sent to the email address specified at the time of registration. This email is sent the day prior to OR on the morning of the scheduled date
All start and end times listed are displayed in Australian Eastern Standard Time