Wellington | Perfecting the Art of the Client Visit

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Perfecting the Art of the Client Visit

Overview:

Client visits are critical to the success of any recruiter. They are so much more than simply a ticked box on a weekly activity report or a KPI measure. Recruitment is all about sales - and people will only buy from people who they know and trust.

Would you ever consider spending over $10,000 with someone you hadn't actually met? Client visits give you better visibility - valuable time spent sitting in front of a customer and help you build up your credibility - allowing you to further demonstrate your level of expertise as a recruitment consultant. More importantly, client visits have a direct link to your profitability - after all, a prospective customer is far more likely to engage you once they have met you in person.

However there is an art to nailing the client visit - whether it's a first time meeting with a potential new prospect; or a half-yearly business review with an established customer. This highly interactive workshop will help new consultants prepare for the plethora of client visits that lie ahead. Whether you are a new consultant looking at developing the skill or you are an experienced consultant this opportunity is a great learning source to develop or simply refresh some new ideas on how to take your client visits up a notch by becoming a trusted advisor in the eyes of both their new and current customers.

Learning Agenda:

Secure a meeting with a brand new client
Conduct a meeting with a brand new client
Approach different types of client visits
Overcome objections while sitting right opposite the decision maker
Control a meeting with multiple stakeholders
Become a 'Trusted Advisor' in the eyes of your customers.

Meet the facilitator: Paul Slezak FRCSA

Paul Slezak has seen success in the highly competitive recruitment and advertising industries in Australia and Hong Kong by applying his professionalism, drive and creativity to develop and deliver solutions that exceed business expectation, and push the boundaries to create innovative solutions. He was able to forge a presence in these markets by demonstrating the ability to inspire key decision makers, executive management, clients, colleagues and team members alike through his passion, enthusiasm and commitment towards all those with whom he comes into contact.

With nearly 20 years in the recruitment industry and having worked for both an international publicly listed group as well as a global niche recruitment business, Paul has been a hands-on recruiter, manager, trainer, coach, mentor, and regular speaker for the industry across Australia, Asia, Europe and North America. Paul is also a regular freelance journalist and presenter at Universities. One day he would still really like to host his own talk show!

Paul is a co-founder and Head of Community and Client Services at RecruitLoop - an online recruitment platform that's set to reinvent the way recruitment works.

Delivery:

Live workshop learning with Paul Slezak
Open Q&A throughout the session

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: There are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.