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27 Feb 2020


Kelly Services -Lvl 9, 66 Wyndham Street

Members $1529.50 (NZD)
Non-Members $2967 (NZD) (Note: Prices includes GST)

Workbook, Morning & Afternoon Tea


Terms and Conditions for Events and Learning

RCSA Recruitment Consulting Certificate


The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who have been in their role between 6 - 12 months and require a refresher.

This training package is a two-day consecutive course that will cover off the following topics:
  • Day One:  Candidates & Recruitment
  • Day Two:  Clients & Sales

An open book assessment document is issued  after attendance and upon successful passing the RCSA Recruitment Certificate is issued.

Day One: 27th February 2020

This workshop covers the essential areas of recruitment for both Temporary and Permanent consultants in industrial and commercial markets.  Attendees will benefit from the following content:
  • The history & future of recruitment
  • RCSA Code for Professional Practice
  • Legislation & relevant laws
  • Managing candidates
  • Recruitment process
  • Interviewing essentials
This workshop is about proven solutions and realistic approaches to the competitive and challenging world of recruitment; not text book theory.

Day Two:  28th February 2020

The recruitment industry is consistently demanding consultants meet their targets and be ahead of the game.  The final day covers:
  • Marketing strategies
  • Ask questions & listen...don't 'tell & sell'
  • Presentation skills
  • Making cold calls warm
  • Techniques for negotiating & objection handling
  • Asking for business and getting referrals

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher. 


Venue: Kelly Services - Level 9, Chorus House, 66 Wyndham Street, Auckland 1010

Meet the Presenter: Brenda James

Brenda has been recruiting since 2000 when she joined Morgan and Banks and received premium industry training right from the start by being with an RCSA member business.  The training paid off and she has enjoyed every moment of her 19 year recruitment career, building significant portfolios in a variety of industries and growing in confidence year after year.  Being one who believes ‘once you’ve been in recruitment there is no going back’, Brenda has enjoyed a career full of the usual recruitment highs and lows; mostly highs; celebrating frequent milestones and enjoying many years as a top performer.  She even fitted in study around her recruitment career to become a qualified career development practitioner in 2008.

In 2018, Brenda set up her own business coaching people toward career clarity and taking meaningful career steps.  She continues to recruit on a smaller scale, but her real connection with the industry is in paying forward all the advice and learning she has gathered by participating in the PEARL mentoring program and facilitating career and personal development workshops throughout the Country.  She looks forward to taking you on an exciting learning journey.       


  • Face to face learning with a facilitator
  • In-class discussion and interaction


  • $1330 Ex GST RCSA Member rate
  • $2580 Ex GST RCSA Non-Member rate

    All enrollments effective from 1st January 2020 will qualify to be an Individual Member of RCSA - Professionally recognised as an Accredited Professional Recruiter (APRCSA). Upon successful completion of the program recognition will be covered until the end of the current financial year or unless otherwise stated. For more information please contact info@rcsa.org.nz

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions
Note:  there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: info@rcsa.org.nz