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14 Aug 2020


To be Advised - CBD Location


Members $726 (AUD)
Non-Members $1089 (AUD) (Note: Prices include GST for Australian Participants)

Workbook, Morning & Afternoon Tea


Terms and Conditions for Events and Learning

Introduction to Recruitment Consulting


The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive workshop will bring new consultant up to speed!

Through group activities, role plays, case studies and practical exercises, participants will understand what is required to develop the strong foundation needed to be a successful recruiter. Attendees will learn in a fun and collaborative environment under the guidance of a facilitator with over 20 years’ experience.

This workshop covers the essential areas of recruitment for both Temporary and Permanent consultants in industrial and commercial markets. Attendees will benefit from the following content on the day; Telemarketing, Client Visits, Taking Job Briefs, Sourcing, Interviewing, Selecting, Presenting Candidates and the requirements to ensure the continuum of professional relationships. This workshop is about proven solutions and realistic approaches to the competitive and challenging world of recruitment - not text book theory.

Learning Outcomes:

This full day workshop is designed to provide an introduction to the world of a recruiter and the multi-faceted stages of the recruitment and selection process:
  • Managing the candidates - sourcing & managing their expectations
  • Managing your clients - superior service & managing their expectations
  • Marketing - Promoting both the personal brand and the business
  • Job Profiling - deciphering the role, the person & the key competencies
  • Sourcing - designing advertisements & methods to source that elusive candidate
  • Screening - telephone techniques, resume evaluation & assessments
  • Selecting - behavioural interviews, selection tools & reference checking
  • Servicing - repeat business & maintaining the relationship
  • Legislation - Privacy and Anti-Discrimination overview

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator: Angie McWilliam

Angie has 20 years’ + experience within the recruitment industry. Many years of her early career were in blue collar recruitment as well as with Morgan and Banks starting as an accounting temporary consultant and eventually becoming an Australasian Practice Manager with the business as TMP (now Hudson).

Angie founded and ran her own recruitment agency for 7 years employing a team of 16 staff where she trained and evolved many consultants into top billers. In recent years Angie has held state and regional management roles for some of the well respected and regarded operators in the recruitment industry. With experience in recruiting blue collar; white collar including clerical roles through to senior executive ‘C&D suite’ appointments; outplacement; designing and facilitating volume / assessment centre recruitment, Angie also has exposure to most mainstream sectors.

Angie holds a Bachelor of Business degree in HR and Business Management from QUT and a Masters of Commerce in International Business from UNSW


  • Face to face learning with a facilitator
  • In-class discussion and interaction

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note:  there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: info@rcsa.com.au