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15 May 2020


RCSA Head Office - Level 9, 500 Collins Street

Members $2024 (AUD)
Non-Members $3124 (AUD) (Note: Prices include GST for Australian Participants)

Workbook, Morning & Afternoon Tea


Terms and Conditions for Events and Learning

Melbourne RCSA Recruitment Consulting Certificate

The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who have been in their role between 6 - 12 months and require a refresher.

The certificate consists of three live face-to-face workshops which will be held on and cover topic areas:
  • Friday, 15th May 2020 -  Introduction to Recruitment Consulting
  • Friday, 22nd May 2020 - Interviewing Essentials
  • Friday, 29th May 2020 - Sales & Marketing from the Desk

Following attendance to all topics an open book assessment (exam) document is issued and upon successful passing the RCSA Recruitment Certificate is issued.

Introduction to Recruitment Consulting

The fundamentals of recruitment don't change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving.  This one day workshop will bring new consultants up to speed.  This workshop covers the essential areas of recruitment for both Temporary and Permanent consultants in industrial and commercial markets.  Attendees will benefit from the following content on the day:  Telemarketing, Client Visits, Taking Job Briefs, Sourcing, Interviewing, Selecting, Presenting Candidates and the requirements to ensure the continuum of professional relationships.  This workshop is about proven solutions and realistic approaches to the competitive and challenging world of recruitment; not text book theory.

Interviewing Essentials

Interviewing is the fundamental practice for any consultant regardless of their industry or experience.  Recruitment uses interviewing processes when sourcing candidates, completing reference checks, client visits and take job briefs.  This one day workshop will improve the way your consultant interviews.  Are candidates getting better at misleading consultants?  Or are consultants not investing in the interviews?  Learn how to develop the formula for fact finding interviews and remove the guess work when interviewing candidates under the guidance of a facilitator with a wealth of industry knowledge and experience.

 Sales and Marketing from the Desk

The recruitment industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales skills required to be a successful recruitment consultant.  This workshop covers the essential areas of sales and marketing for both Temporary and Permanent consultants in the blue and white collar markets.

Learning Outcomes:

  • Describe the attributes and behaviours of a successful recruiter
  • Discuss and abide by the principles of the RCSA Code for Professional Practice
  • Discuss components of superior client servicing - Explain the components of the recruitment process
  • Use competencies in the recruitment and selection process
  • Write effective advertisements
  • Use superior communication skills during the recruitment interview
  • Use structured behavioural questions in interviews
  • Obtain effective reference checks and make the job offer  

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher. 


  • Face to face learning with a facilitator
  • In-class discussion and interaction


  • $1840 Ex GST RCSA Member rate
  • $2840 Ex GST RCSA Non-Member rate

    All enrollments effective from 1st January 2020 will qualify to be an Individual Member of RCSA - Professionally recognised as an Accredited Professional Recruiter (APRCSA). Upon successful completion of the program recognition will be covered until the end of the current financial year or unless otherwise stated. For more information please contact info@rcsa.com.au 

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note:  there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: info@rcsa.com.au