Business Development Masterclass
This Business Development Masterclass has new and updated
topics that will bring you success in this Covid induced downturn.
If you have not updated your skillset since before Covid, you may
have discovered that the skills that were useful before are less so
now. Up skill now so you will not only weather this storm, but end up
being in the top performers club!
1. How to identify your conscious and subconscious attitudes to
sales that may be holding you back
2. How to harness a Growth Mindset for Success
3. How to avoid peaks and troughs in your billings
4. How to use features & benefits to influence your prospects to buy
5. The 3 most common objections, recruiters encounter and how to
6. How to use negotiation techniques to not only overcome
objections, but to get more than was on the table to start with!
7. How to implement a Quarterly sales and visit cycle to develop
and account manage your client relationships
8. Seven different ways to close including up-selling to retained
search vs. contingent search
9.Which critical metrics to monitor to make you a Business
Development and/or Recruitment Pro
Be prepared, this is a hands-on practical workshop which will give you
strategies to immediately increase your conversions and therefore your
This workshop is suitable for:
- Experienced recruiters
- Business Development Consultants
- Team Leaders who train and coach consultants
- Recruitment business owners
- Anyone wanting to develop their business development skills
Meet the facilitator: Sophie Robertson FRCSA
Sophie Robertson worked in the recruitment industry in Australia for 18 years. Her positions ranged from Consultant to General Manager and Business Development Director. Career highlights include rapid promotion from Consultant to Branch Manager, where Sophie ran the most profitable branch out of 30 branches nationally for five consecutive years, securing major accounts e.g. David Jones Ltd, Samsung Electronics and Asics Tiger to name a few.
Sophie's expertise lies in selling, growing and managing major accounts for sustained profit regardless of the general economy. Her relationship building skills are second to none.
Sophie founded Younique Coaching in 2007 and now provides training, coaching and mentoring to recruiters and recruitment business owners in the areas of Business Development, Recruitment and Leadership.
Sophie’s Temp Desk Masterclass and Business Development Masterclass workshops have been immensely popular for the RCSA and have been sold out in several states.
Sophie was the resident expert columnist on recruiterdaily.com.au for the "Ask an Expert" column where she contributed 100 articles on recruitment related topics over a three year period. Her opinions in the areas of life and career coaching have been sought by The Sydney Morning Herald, Body & Soul magazine and Marie Claire.
RCSA Learning and Development Partner: ELMO
ELMO (ASX:ELO) is Australia and New Zealand’s only integrated cloud HR, payroll and rostering / time & attendance solution. ELMO is ISO 27001:2013 certified and our UTS partnership affirms our solutions are at the forefront of predictive analytics. We provide innovative technology to more than 1500 organisations across APAC, helping them to manage, engage, and inspire their people from one platform, with a single dashboard, and reporting suite.
- Classroom learning with Sophie Robertson
- In-class discussions and interaction
- Positive and motivating learning environment
Booking Terms & Conditions:
This event is governed by the RCSA Booking Terms & Conditions
Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is
running as planned, before booking flights or accommodation.
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904