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20 Aug 2020


To be Advised - CBD Location

Members $1436 (AUD)
Non-Members $2838 (AUD) (Note: Prices include GST for Australian Participants)

Workbook, Morning & Afternoon Tea


Terms and Conditions for Events and Learning

RCSA Recruitment Consulting Certificate

The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who have been in their role between 6 - 12 months and require a refresher.

This training package is a two-day consecutive course that will cover off the following topics:
  • Day One:  Candidates & Recruitment
  • Day Two:  Clients & Sales

An open book assessment document is issued  after attendance and upon successful passing the RCSA Recruitment Certificate is issued.

Day One:  20th August 2020

This workshop covers the essential areas of recruitment for both Temporary and Permanent consultants in industrial and commercial markets.  Attendees will benefit from the following content:
  • The history & future of recruitment
  • RCSA Code for Professional Practice
  • Legislation & relevant laws
  • Managing candidates
  • Recruitment process
  • Interviewing essentials
This workshop is about proven solutions and realistic approaches to the competitive and challenging world of recruitment; not text book theory.

Day Two:  21st August 2020

The recruitment industry is consistently demanding consultants meet their targets and be ahead of the game.  The final day covers:
  • Marketing strategies
  • Ask questions & listen...don't 'tell & sell'
  • Presentation skills
  • Making cold calls warm
  • Techniques for negotiating & objection handling
  • Asking for business and getting referrals

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator:  Karen Palmer

For more than 20 years in the Human Resources & Recruitment industry Karen has developed a comprehensive understanding and talent for developing recruitment consultants. Her enthusiastic approach and extensive experiences shared in the workshop keeps participants engaged from minute one.

Within the Recruitment industry Karen has held the following positions: Temporary & Permanent Consultant; Operations & Project Manager; Trainer; Assesor; and Internal Human Resource Recruitment Advisor. For over 10 years Karen had the responsibility and privilege of training, "one on one" at all levels. The highlight of her career was the role of State Trainer for NSW, ACT, NT and QLD. Working closely with Executives and Branch Managers she developed unique programmes for individuals and teams of employees in both Industrial and Commercial areas.

Karen appreciates that we are all individuals, with different learning styles and abilities. "It is very rewarding to show someone how they can grow themselves successfully."


  • Face to face learning with a facilitator
  • In-class discussion and interaction


  • $1330 Ex GST RCSA Member rate
  • $2580 Ex GST RCSA Non-Member rate

    All enrollments effective from 1st January 2020 will qualify to be an Individual Member of RCSA - Professionally recognised as an Accredited Professional Recruiter (APRCSA). Upon successful completion of the program recognition will be covered until the end of the current financial year or unless otherwise stated. For more information please contact info@rcsa.com

  • Booking Terms & Conditions:

    This event is governed by the RCSA Booking Terms & Conditions

    Note:  there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.

    For More Information:

    RCSA Learning & Development
    Members within Australia call 1300 727 504
    Members within New Zealand call toll free + 0800 441 904
    E: info@rcsa.com.au