Using Business EQ to Strengthen Leadership Capability
* This delivery has been updated to a Online Video Workshop program
The impact Emotional Intelligence has within organizations is nothing short of dramatic. It
is responsible for 58% of professional success, regardless of job category. Of all the workplace
skills a person can possess, none is more impactful than emotional intelligence. It is the single
strongest predictor of performance and it serves as the foundation for a variety of other critical
skills like time management, communication and customer service.
Business Emotional Intelligence is a practical, work-based approach to Emotional Intelligence that
helps individuals and teams understand why people behave the way they do and how to maximise
their engagement with, and performance at, work. It is an exciting advance in our understanding
of how the management of critical emotions and behaviours are linked to the success of leaders
With leaders in organisations spending up to 80% of their time talking with and understanding
others, changing the nature of how people communicate and work with each other can be the
single most powerful way a leader can bring about performance breakthroughs.
Using Business Emotional Intelligence assessments combined with insightful development tools
enables leaders to address leadership challenges and ongoing research shows a clear correlation
with increased team trust, loyalty and productivity.
Business EQ Health Check:
The key to the Business Emotional Intelligence is self-awareness and awareness of others. It explains peoples’ capability to manage their emotions and behaviours at work and what effect it has on their potential and their performance.
In the lead up to this workshop, you will complete a 20-30-minute online psychology based Emotional Intelligence Assessment called the EBW (Emotions and Behaviours at Work). The feedback from this assessment will highlight your specific leadership strengths and areas you might like to develop.
This bespoke workshop, matched to your needs in the recruitment industry, assesses leadership business EQ, then provides a supportive forum for leaders to quickly learn, reflect and grow.
Learners will leave with increased self-awareness and be able to broadly predict where their team members sit on the EBW scale, along with have tools in their toolkit to use that information to positively influence performance and results.
EBW Business Emotional Intelligence assessments for leaders provides:
Benchmarks against 5000 international leaders
Feedback on 8 critical emotional drives and behaviours that predict success
Insights into blind spots that stop leadership potential
Use this information to:
Connect and influence people more effectively
Reduce conflict and promote resilience
Create a culture of personal responsibility for performance
The focus on practical emotional behavioural changes makes it easy to improve your own performance and that of others.
Who Should Attend:
This interactive online workshop program is ideal for Recruitment Leaders of all levels who have a strong desire to develop their own emotional intelligence and increase their influence and effectiveness when leading a team of varying business EQ levels.
Online Learning Schedule:
19th May & 20th May 8.30am - 10.30am for AU Members | 10.30am - 12.30pm for NZ Members
26th May 8.30am - 10.30am for AU Members | 10.30am - 12.30pm for NZ Members
Meet the facilitator: Brenda James
Brenda has been recruiting since 2000 when she joined Morgan and Banks and received premium industry training right from the start by being with an RCSA member business. The training paid off and she has enjoyed every moment of her 20-year recruitment career, building significant portfolios in a variety of industries and growing in confidence year after year. Being one who believes ‘once you’ve been in recruitment there is no going back’, Brenda has enjoyed a career full of the usual recruitment highs and lows; mostly highs; celebrating frequent milestones and enjoying many years as a top performer.
She fitted in study around her recruitment career to become a qualified career development practitioner in 2008. This year Brenda has focussed her studies on the business of workplace emotional intelligence and is an EBW Global Business Partner, aligned with her passion for workplace wellbeing.
- 3 x (2-hour) Online Zoom Deliveries
- Open Discussion and Interaction
RCSA Learning and Development Partner: ELMO
ELMO (ASX:ELO) is Australia and New Zealand’s only integrated cloud HR, payroll and rostering / time & attendance solution. ELMO is ISO 27001:2013 certified and our UTS partnership affirms our solutions are at the forefront of predictive analytics. We provide innovative technology to more than 1500 organisations across APAC, helping them to manage, engage, and inspire their people from one platform, with a single dashboard, and reporting suite.
Booking Terms & Conditions:
This event is governed by the RCSA Booking Terms & Conditions
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904