Lifeline Accidental Counsellor
This session has reached capacity. To register yourself and your team for the next available delivery of this topic click here
We’re living in stressful times. Change and uncertainty is
everywhere and circumstances can become overwhelming.
Many recruitment professionals, consultants and members
of diverse teams may be experiencing a high level of stress
and uncertainty about the best way to respond on a human
level, particularly when dealing with highly distressed
people whose circumstances create vulnerability.
Now, more than ever, the skills to respond in a way that is
appropriate, respectful, empathic and empowering (whilst
being within strictly defined boundaries) are critical.
With safety front of mind, Lifeline H2H has found the most
accessible way of supporting teams during this COVID-19
period and beyond, is with effective, remotely-delivered
training which retains the integrity of delivery and duty of
care for which Lifeline is known.
Many people find it difficult to engage with a family member, friend or colleague who is going through a crisis due to mental health, domestic violence, drug and alcohol or other issues.
A counsellor, by chance
attendees are not expected to literally become Counsellors. But their compassionate and appropriate response – at a time when a client, candidate, colleague, mate or family member may be in crisis and in need of support – can positively affect outcomes for the individuals involved.
Exclusive for RCSA Members and their clients, Lifeline will be hosing a 2.5 hour video workshop covering outcomes:
- Recognise when a person is in crisis
- Respond in an appropriate and compassionate manner; and
- Refer to ongoing support
This course will give Recruitment & Staffing professionals the confidence and the skills necessary to support someone in their moment of need, and to be able to refer them to the most appropriate support.
The learning outcomes focuses on the basic skills required to support an individual experiencing, or affected by, domestic violence, substance abuse, anger, suicide or other mental health concerns felt during the COVID-19 pandemic.
Session Time: 1.00PM - 3.30PM AEST* | 11.00AM - 1.30PM *AWST | 3.00PM - 5.30PM *NZST
RCSA Corporate Members and their Clients are invited to join this live delivery. To register Clients to attend or review the recording at the member rate, please email firstname.lastname@example.org and provide the Full Name, Organisation and Email Address of the person(s) you would like to invite.
Facilitated by Lifeline
Lifeline is able to ‘think nationally and act locally’ when supporting Australians in crisis.
Our aim is to make sure as many people as possible know about our services, and their broad reach, so that they can be readily and easily accessed in times of crisis.
The four stages of Engagement, Prevention, Intervention and Postvention enable our services to meet the diverse needs of our callers and clients. Our services work together to reduce the distress and emotional turmoil experienced by callers and clients, and to reduce the likelihood of a further decrease in the person’s mental wellbeing.
- A live zoom delivery
- Open Q & A session
Booking Terms & Conditions:
This event is governed by the RCSA Booking Terms & Conditions
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904