Case Studies of the RCSA Code in Practice
The RCSA Code of Professional Conduct embodies the required standards of professional behaviour for all RCSA members.
The Code was recently updated – 8 August 2020 - in response to increased regulatory oversight in the industry, such as labour hire licensing and statutory provision. These changes see RCSA moving from an industry regulator to a more appropriate role, enforcing standards of professional conduct. This new version of the Code of Professional Conduct requires all members to meet the standard of professional conduct required and ensure their businesses are run with operational integrity.
By choosing RCSA Members when seeking workforce services providers, candidates, jobseekers, workers, clients, businesses and government can expect a high standard of ethical conduct and professional behaviour.
To support Member's Professional Development across the new code values RCSA are introducing The Code in Practice, a regular free webinar series that is case study driven, where you will learn how to apply the Code in the real world.
Facilitated by Ross Clennett, FRCSA and a guest panelist, each session aims to explain what professionalism looks like in the context of the industry using historical case study scenarios.
Please note Session Time: 1.00pm - 1.45pm AEST*
Case Study Agenda:
- Certainty of Engagement: Don’t be a victim of the unfair, irrational or deluded
- Reference Checks: Get serious
- Continuous Disclosure: Some slave labour with your free range chicken?
- Winning Client Trust: Trust me, I’m a recruitment consultant
Presented by Ross Clennett, FRCSA
Ross is a high performance recruitment coach and recruitment industry blogger and commentator, as well as an RCSA Promote and Protect Committee (PPC) member. Since 2003 Ross has run his own business, RossClennett.com, providing a range of services to the recruitment industry in Australia and New Zealand. For over fifteen years Ross has been writing forthright opinion pieces on recruitment, the recruitment industry, the labour market and high performance.
Since 2007 Ross has been publishing a popular weekly blog. Ross has been professionally recognised by the designation, Fellow (FRCSA) awarded by the RCSA. In 2011 and 2012 Ross was a national finalist in the RCSA’s Outstanding Contribution Award given ,amongst other criteria, to a person who has raised the professionalism of the industry through their contribution.
Meet the Panelist: Kat Docherty
Katrina Docherty, Co-Founder & Director MAYDAY Recruitment.
Kat co-founded MAYDAY in June 2016 and with a loyal client base has watched it grow to a trusted recruitment partner and service industry leader. With over fourteen years’ experience both internal and agency, in the UK and Australia, Kat has recruited and managed high achieving teams across contingent and permanent hires.
Kat is passionate about two things: people and recruitment. Her objective is always to get the best outcome for her client base and will work tirelessly with her team to achieve this. Kat is a strategic account manager who prides herself on knowing her customer, putting them first, and building relationships through trust, honesty, loyalty and respect.
Go to Webinar delivery
Webinar joining links are emailed to participants within 24 hours after registration
All start and end times listed are displayed in Melbourne | Australian Eastern Standard (or Daylight) Time
Booking Terms & Conditions:
This event is governed by the RCSA Booking Terms & Conditions
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904
RCSA Learning and Development Partner: ELMO
ELMO (ASX:ELO) is Australia and New Zealand’s only integrated cloud HR, payroll and rostering / time & attendance solution. ELMO is ISO 27001:2013 certified and our UTS partnership affirms our solutions are at the forefront of predictive analytics. We provide innovative technology to more than 1500 organisations across APAC, helping them to manage, engage, and inspire their people from one platform, with a single dashboard, and reporting suite.