• Error icon
    This event is not currently available. For more help, contact the site administrator with the following information: No event available with the key 'WLGPH10220'.

19 Feb 2020


Level 2, 40 Johnston Street

Members $1463 (NZD)
Non-Members $2838 (NZD) (Note: Prices include GST for Australian Participants)

Workbook, Morning & Afternoon Tea (each day)

25 Total

Terms and Conditions for Events and Learning

RCSA Recruitment Consulting Certificate


The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who have been in their role between 6 - 12 months and require a refresher.

This training package is a two-day consecutive course that will cover off the following topics:
  • Day One:  Candidates & Recruitment
  • Day Two:  Clients & Sales

An open book assessment document is issued  after attendance and upon successful passing the RCSA Recruitment Certificate is issued.

Day One: 19th February 2020

This workshop covers the essential areas of recruitment for both Temporary and Permanent consultants in industrial and commercial markets.  Attendees will benefit from the following content:
  • The history & future of recruitment
  • RCSA Code for Professional Practice
  • Legislation & relevant laws
  • Managing candidates
  • Recruitment process
  • Interviewing essentials
This workshop is about proven solutions and realistic approaches to the competitive and challenging world of recruitment; not text book theory.

Day Two:  20th February 2020

The recruitment industry is consistently demanding consultants meet their targets and be ahead of the game.  The final day covers:
  • Marketing strategies
  • Ask questions & listen...don't 'tell & sell'
  • Presentation skills
  • Making cold calls warm
  • Techniques for negotiating & objection handling
  • Asking for business and getting referrals

Who Should Attend:

Consultants new to the industry with less than 6 months' experience in the recruitment role, or those who have been in the role between 6 - 12 months and require a refresher.

Meet the facilitator: Penni Hlaca, MRCSA

With 20 years recruitment experience across, Australia and New Zealand, Penni can offer course participants an insight into growing a recruitment career from the ground up.Penni has built many a desk across a variety of industries and until recently held leadership roles with global organisations.

More recently, Penni took the plunge into self employment and is a co-director at Three Sixty HR in New Zealand. With a pragmatic approach to all projects, participants will enjoy an honest and insightful session. With best practice being high on her agenda, Penni has been an active member of the New Zealand Council of the RCSA (Recruitment, Consulting and Staffing Association) for the past five years, holding the Chair position for the last two years.

In 2018 Penni was extremely proud to be the winner of the Seek SARA New Zealand Recruitment Leader of the Year award. 19 years after completing her first RCSA workshop Penni is now pleased to be taking on the role of Facilitator and looks forward to sharing her recruitment journey.


  • Classroom learning with Penni Hlaca
  • In-class discussions and interactions
  • A positive and motivating learning experience


  • $1330 Ex GST RCSA Member rate
  • $2580 Ex GST RCSA Non-Member rate

    All enrollments effective from 1st January 2020 will qualify to be an Individual Member of RCSA - Professionally recognised as an Accredited Professional Recruiter (APRCSA). Upon successful completion of the program recognition will be covered until the end of the current financial year or unless otherwise stated. For more information please contact info@rcsa.com

    Booking Terms & Conditions:

    This event is governed by the RCSA Booking Terms & Conditions

    Note:  there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.

    For More Information:

    RCSA Learning & Development
    Members within Australia call 1300 727 504
    Members within New Zealand call toll free + 0800 441 904
    E: info@rcsa.com.au