Webinars

Growing a Recruitment Business: The Ground Work for Success

WEBINAR

Are you a start-up and looking for guidance on how to achieve success in your business? Join this webinar where Tony hall an experienced recruitment industry management consultant

Part I & II: Fearless Cold Calling & Contacting

WEBINAR

It's a fact that cold calling and contacting candidates has always been key to success in recruiting. But it doesn't have to be a chore. This two part series is a best-of-the-best

Changes to Modern Awards

WEBINAR

The Fair Work Commission has varied a number of awards as part of its Modern Award Review. There have been a number of Fair Work Commission determinations relating to casual and pa

Tools & Tactics for Managing Casual Conversion

WEBINAR

This webinar delves into the Tools and Tactics you need to ensure ongoing success in staffing.

On-Hire Permanent Employment - What & How

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With increasing risks associated with longer term on-hire casual employment services (hour by hour) RCSA members may wish to consider on-hire permanent employee services

QLD Labour Hire Licensing Reporting Phase

WEBINAR

Updates specifically for Queensland Labour Hire Licensing applications. Labour Hire Licensing Compliance representatives step Members through what will be required of them at the t

Managing Poor Performance in the On-Hire Environment

WEBINAR

Managing employee poor performance is a complex skills developed over time and is challenging at the best of times for great managers.

VIC Labour Hire Licensing Scheme: How Prepared Are You?

WEBINAR

The webinar will focus on what members can do now to prepare their business for the introduction of Labour Hire Licensing in Victoria.

Responding to Workpac V Skene Judgment

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Join this webinar to consider two recent decisions which may have significant implications for how RCSA Members manage casual employees and mitigate risks where casual employees ar

How to Prepare your Oral Submission

WEBINAR

The Education and Workforce Committee of New Zealand Parliament is hearing oral submissions on the Employment Relations (Triangular Employment) Amendment Bill on 12th September in

Skilling Australians Fund (SAF): Does this levy affect your

WEBINAR

Introduced with the Migration Amendment (Skilling Australians Fund) Bill on 18 April 2017, the bill imposes a nomination training contribution charge (known as the Skilling Austral

Understanding Award Coverage & Employee Classification

WEBINAR

Learn how to identify the correct Modern Award and understand some of the common terms and how they apply to employee's in the on-hire industry.

Privacy Obligations: An Overview of Australian Privacy Laws

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This webinar held on 14th June discusses more about your privacy obligations. It gives an overview of Australian privacy laws, highlights the impact of the new NDB scheme and point

Understanding On-Hire Employee Pay Entitlements

WEBINAR

Build your confidence in understanding pay and entitlements by working through some examples in this session.

QLD Labour Hire Licensing - Q&A with the Government Agency

WEBINAR

18 April 2018. The government agency responsible for the labour hire licensing scheme in Queensland (Office of Industrial Relations) co-hosted this webinar. It provides members wit

Casual to Permanent Conversion for all Awards

WEBINAR

On Wednesday July 5, the Fair Work Commission decided to introduce new clauses into 85 Modern Awards where they didn't previously exist. While there is no commencement date yet, it

Labour Hire Certification: What, When & How (Sep 2017)

WEBINAR

RCSA is developing a program to certify labour hire providers making it easier for fresh produce producers and packers to choose reputable firms.

How to Be an Influential Woman in Business

WEBINAR

Are you an emerging female leader wanting to amplify your influence in a way that feels authentic to you? Before you can influence others, you first need to establish a solid found

How Meditation Can Improve your Performance as a Recruiter

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Learn how meditation improves productivity and your capacity to work productively and efficiently

Labour Hire Licensing Update - August 2017

WEBINAR

Join RCSA CEO Charles Cameron for a free webinar, with an update and discussion about the development of licensing schemes in these states, RCSA's response and how RCSA will be sup

Recruiter Personal Branding 101

WEBINAR

Recruiters with strong personal brands will generate more revenue with less effort. However, much like trying to lose weight it takes a lot of time and effort to get started.

How to Assess Emotional & Social Intelligence

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Transform your success in gaining clients and selecting emotionally intelligent candidates.

How to Build your Social & Emotional Intelligence

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Transform your success in gaining clients and selecting emotionally intelligent candidates.

Emotional Intelligence (EQ) Across your Recruitment Process

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Learn how you can increase success for your clients and candidates by introducing recruitment processes with high human touch. Find out more in this webinar for all levels of recru

Understanding the Bullying Framework

WEBINAR

Recently, the Fair Work Commission has taken a broad view on what is considered acceptable workplace behaviour. This webinar will identify lessons to from recent decisions.

Reducing On-Hire Complaints through Effective Performance Ma

WEBINAR

An effective performance management process is crucial for the success of any labour-hire business.

Developing a Long-term (3 Year) Strategy for the First Time

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For any small business that has been successful in operating for a number of years, one of the key challenges is being able to grow the business in a purposeful and financially sus

NZ Immigration Policy Changes (Nov 2017)

WEBINAR

This webinar will cover the recent changes to the Essential Skills, Skilled Migrant category and Accredited Employer immigration policies as released on 28 August 2017.

The Challenge of Leading & Managing Millennials

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Millennial's are the most talked about generation in history. 75% of the workforce will be made up of Millennial workers by 2025. This provides an opportunity for recruitment busin

What is Collaborative Leadership? And Why does it Matter?

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This webinar will examine different styles of leadership in the recruitment industry and explain why a more collaborative approach provides an opportunity for innovation and growth

Understanding & Interpreting Awards

WEBINAR

Modern awards form the back bone of employment relationships and on-hire is no exception. Learn about these awards in more detail with Jonathan Stamatelos from our Workforce Info L

How to Create a Great Story & Connect with your Clients

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In this webinar Karen will explore the key components of storytelling, why they are important to building and growing a sustainable business. Learn how you can use storytelling to

How to Develop an Ideal Digital Client Profile

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At this webinar Karen will explore how to develop an ideal client profile to improve your social media marketing activity focus. This is an essential first step in helping you dete

Relationship Selling Masterclass

WEBINAR

Creating and delivering value to your prospects, clients and candidates is what relationship selling is about. It requires mutual trust between all parties - the buyer believing th

Crucial Conversations: How to Build Trust with your Clients

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The type of engagement possible between client and candidate depends on the level of trust. The neuroscience behind the collaboration offers some answers; trust creates the founda

Talent Dynamics

WEBINAR

The principle behind Talent Dynamics is that individuals, teams and companies are at their best when they are in flow. Put simply, flow is your path of least resistance. While many

The Neuroscience of Leadership

WEBINAR

Exceptional leadership comes from clarity of thought, personal resilience and engaging in high impact conversations. People have vast amounts of untapped potential within them and

The Neuroscience of Feedback

WEBINAR

As a consultant, it is your job to deliver feedback to candidates in a constructive and empathetic way. Providing feedback poorly to anyone can make or break a relationship. In thi

The Art of Influential Conversations

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Trust creates the foundation needed to transform companies; it enables conversations to connect people for higher performance.

Neuroscience of Trust: How to Build Trust with your Clients

WEBINAR

Trust is the foundation needed for transformation; Attend this webinar and walk away with tools to help build trust faster with clients and candidates. Learn powerful ways to eleva

10 Ways to Prepare for the Start of Labour Hire Licensing

WEBINAR

Delivered on the 1st February 2018, this webinar will focus on the top 10 ways to prepare for the start of labour hire licensing in Queensland and South Australia.

Labour Hire Licensing Tools: Learn How to Use Them

WEBINAR

Feb 2018 - This webinar will focus on the key things members can do to get a head start on preparing for making your licensing application.

SA Labour Hire Licensing Update (Dec 2017)

WEBINAR

RCSA is delivering a complimentary webinar to Corporate Members on the South Australian Labour Hire Licensing Act. (Dec 2017)

Labour Hire Licensing Tools: For Clients & Other Users

WEBINAR

Feb 2018 - There is a lot of misinformation about the Labour Hire licensing laws, when they start and what they require of providers and users. This webinar will cut through this m

Credible Communication: How to be a Trusted Advisor to your

WEBINAR

You may be a powerhouse of knowledge and experience but if your language patterns and non-verbal cues do not support this truth then your professional credibility and value is in d

Employee Engagement for the Recruitment Industry

WEBINAR

The information shared in this webinar has helped Recruitment Directors and Managers alike to understand the impact that engaged employees can have on the bottom line. A must atten

Situational Leadership II and Team Development

WEBINAR

The information shared in this webinar is an appreciation on the Ken Blanchard companies 'Situational Leadership II (SL II) programme, of which Angela is a qualified trainer.

Leadership Skills for the Billing Manager

WEBINAR

The information shared in this webinar will look at the qualities, skills and knowledge that a recruitment manager - that is also a billing consultant - needs to hone to be effecti

End of Year Business Development

WEBINAR

It's December and most people start slowing down for Christmas and the holidays, but this is a prime time to be developing business and securing current clients/candidates for 2018

Adapting Sales to Different Personalities

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This webinar explores different personality types and how, by adapting your own personal style and understanding how to build rapport with different personalities, means that you c

Working Smarter Not Harder

WEBINAR

Have you ever asked yourself "If only I could be more productive and efficient in what I'm doing currently, I wouldn't have to put the extra hours in? " ..If this is you, then 'Wor

The Power of the Candidate

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The information shared in this webinar explores how the candidate is central to everything that we do in recruitment, and without good quality candidates, we don't have an industry

Looking to Double your Business in the Next 3 Years?

WEBINAR

The information shared in this webinar has helped over 26k companies in the UK achieve their objective of doubling their business within 3 years

The 12 Competencies of a Recruitment Consultant

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The information shared in this webinar came from research of over 100 top recruitment consultants over a 6-month period. A detailed framework of the competencies that they exhibite

Client Bids & Contracts: 5 Top Tips to Keep you in the Game

WEBINAR

You have a new tender you really want to win and it comes with a proposed contract for the eventual winner. You just know it will be geared towards the customer and it should proba

How to Give Feedback so even Donald Trump would Listen

WEBINAR

Effective feedback is proven to enhance performance and achievement, so it is critical to get it right. Feedback, unlike advice, praise or evaluation, is information about how an i

Building Incentives that Actually Incentivise

WEBINAR

Incentives are important tools for driving employee engagement and performance, provided they are properly implemented. For incentives to actually incentivize they need to be clear

Writing Job Advertisements that will Attract the Right Candi

WEBINAR

Working smarter, not harder is the key to success in recruitment, and this is never more relevant than in targeting the right talent for your roles. Learn how to tailor your advert

457 Abolished - Understand the New Skilled Visa Scheme

WEBINAR

On the April 18th, the Prime Minister announced the abolition of the 457-temporary skilled visa and the elimination of hundreds of occupations from the skilled occupation list.

How to be Your Own Best Friend

WEBINAR

Discover in just a few simple steps how you can become your own best friend, increase yourself belief and value yourself from the inside out. When you learn how to increase your co

Bad Debts: A placement is not a sale until you've been paid

WEBINAR

Trade credit or bad debt insurance is not a typical insurance policy being considered by RCSA members but the risk to any recruitment firm from bad debt and customer insolvency rem

How to Protect your Business Against Cyber Attack

WEBINAR

Join us to find out the major cyber threats facing your business and how you can minimise these risks and protect your firm's balance sheet.

Breaking Bad Habits

WEBINAR

Breaking bad habits will enhance every aspect of your leadership. You will be a great role model for those that you lead and an inspiration to the family and business community aro

Database - List Building

WEBINAR

Your database provides an effective way to store, retrieve information about and conduct analysis about your most important asset - your customer.

How to Prepare your 'Pitch Team' to Win Business

WEBINAR

For recruitment managers and tender writers, this webinar provides planning, preparation and persuasive skills to increase your success rate for major bids and projects.

Understanding What Makes Procurement Tick

WEBINAR

This webinar will provide some tools for developing a strong proposal when dealing with procurement.

Being Business Ready: Legal Tips and Traps for Agency Owner

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This webinar will discuss legal topics that most smaller agencies come up against or need to consider

NZ - 10 Ways to Stamp Out Racism in Recruitment

WEBINAR

RCSA has joined with the NZ Human Rights Commission to present a complimentary webinar for recruiters and workforce providers in New Zealand.

A Professional Mind-set for Recruiters

WEBINAR

Successful recruiters are consistent, persistent, and resilient and have a mind-set that sets them apart from the rest. These can be learned and practiced by every recruiter, and t

25 Practical Tips on How to Improve your Mental Toughness

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Recruiters that are mentally tough perform consistently at a higher level than their colleagues. They are more positive and engaged and generally have a stronger sense of balance a

How to Use Focus to Kick-Start the New Year

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For recruiters losing or misaligning focus can be the fine line between being productive and successful or not. Setting goals and being focused enough to meet them is one of the ke

The Elements of Complex Tax Issues

WEBINAR

Paul Masters from Sovereign Private is a highly respected tax specialist who has contributed significantly to the recruitment market, Join Paul as he outlines the essential element

Australian Privacy Principles: First Things First

WEBINAR

The RCSA has produced a webinar entitled "The Australian Privacy Principles: First Things First" which looks at some of your key obligations under Australian Privacy Principle 1 an

Forging Stronger Relationships to Make More Matches

WEBINAR

Your role as a recruiter is quite simply to create perfect matches between your candidates and clients. The only way to make this happen successfully is to understand the need to a

How to Hang on to Refocus

WEBINAR

As recruiters, we can often get carried away with the notion of winning new business. But once the excitement of the chase and the thrill of the win are behind us (and we've put th

Managing your Time to Maximise your Productivity

WEBINAR

This webinar will help you better manage your time, help ensure that what you're doing during a particular day is both efficient and effective.

Driving Measurable Value through Metrics

WEBINAR

As a recruiter, how do you know which metrics are the most important to measure, and why? In this webinar, you will learn what recruiting metrics are and why they are crucial in to

Competency Based Interviews - Part II

WEBINAR

Learn how to use the correct type of questions in your interview, so you can not only select the right candidates but also help to ensure your candidates are well presented for the

Understanding EEO and the Law in Recruitment

WEBINAR

Learn what you can and cannot ask during an interview or write in a job advertisement in this important webinar for all recruiters.

Competency Based Interviews - Part I

WEBINAR

Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Most corporate clients and internal HR functions will use Competency Based I

Grow Your Sales Through the Art of Questioning

WEBINAR

How to display your expertise and establish a trustworthy relationship with your clients so you can better understand and answer their needs.

How to Build Rapport in 23 Seconds

WEBINAR

First impressions matter, but when you're in the sales game they are absolutely crucial.

Unconscious Bias in Recruitment Program

WEBINAR

Diversity Australia provides the full range of services relating to Unconscious Bias training for Directors, Executives, Management and Supervisors around Diversity, Unconscious Bi

Creating a Mentally Healthy Workplace

WEBINAR

As a supporter of promoting better mental health in the workplace, Prime Super has proudly sponsored this webinar so that RCSA members can learn how to create a mentally healthy wo

Employment Services Provider Certification

WEBINAR

The RCSA, as the peak industry body for labour hire, has created a certification program to support the integrity, compliance and professionalism of the employment industry and end

Workers Compensation Summit

WEBINAR

Timothy Ashton can provide insight and advice on how to manage workers compensation, OH&S and discrimination matters, saving you thousands in the long run.

Why Video should be Your New Best Friend

WEBINAR

Brands that use video are being rewarded by search engines and social media channels with increased reach and more visibility, thus making it an ideal channel to engage potential c

Using Content to Attract More Candidates & Clients

WEBINAR

Creating the right type of content is vital to your digital marketing success.

How to Stop Great Candidates Disappearing

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It's time to hear some cold hard facts about why some recruiters are overlooked by candidates. This webinar will share real life examples and underutilised digital tactics and tool

Social Media for Prospecting

WEBINAR

Social media should be social. It is a platform for you to have two way conversations, get to know your audience and build long term relationships. If used in the right way, it is

Your Staff and their Digital Profiles: Employee Brand Ambas

WEBINAR

Employee Brand Ambassadors help build the profile of your team and help grow your business. Find out how to best leverage them in this webinar.

Digital Alternative to Job Boards

WEBINAR

Job boards are not the only place you can promote your jobs. There are plenty of free cost and low-cost options available to reach a potential passive or active candidate on digita

How to Use Simple Automation to Stay in Touch

WEBINAR

Not having time is an excuse we all make when it comes to executing what is needed to grow our businesses. There are simple time-effective tactics like email automation that can ca

Why your Digital Profile is so important?

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Your digital channels are the first-place potential clients, employers and other stakeholders go to find you.

Social Recruiting - How to Build Talent Pools

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This webinar provides real life examples and explains step-by-step how to build talent pools. Tanya Williams will share the value of social recruiting to your personal business bra