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The 2019 World Employment Conference

In 2019 RCSA welcomes the world.

For the first time in its 51 year history the World Employment Confederation will hold its annual conference in Australia in conjunction with the RCSA International Conference. The combined event will see the world’s thought leaders in the recruitment, staffing and workforce solutions space converge on the Sheraton Mirage Resort on the Gold Coast from 30 October to 1 November to explore Leadership in a New World of Work.

Every day the world is getting smaller. As rapid advancements in technology and connectivity bring us closer together, new opportunities and challenges arise yet, despite increases in automation, the rise of AI, and digital innovation changing our industry almost daily we believe, more than ever, that the future is human. The new world of work will be defined by how our individuality, our professional integrity, and our creative spirit intersects with technology but, more importantly, how we inspire people and create opportunity.

The 2019 International Conference will explore the role our industry will play in improving lives, communities, and economies through connecting individuals with meaniningful work into the future. Through bringing us together to reflect as individuals, and as a collective, this year’s conference will explore how we can empower, how we will collaborate, and how we can build trust in a new world of work. Our collective leadership will be more important than ever before and you can shape it at the World Employment Conference 2019.

Wednesday 30 October
Evening: The World is your Oyster

Thursday 31 October
World Employment Conference Day One
Evening: Day of the Dead Festival

Friday 1 November
World Employment Conference Day Two
Evening: Top of the World Wrap Party

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Video Background

2019 Conference Venue


Accommodation is available at the Pallazzo Versace Gold Coast at $289.00 per night.

Palazzo Versace Gold Coast is everything you would expect in a hotel from the world of Versace: an exclusive waterfront setting, spectacular architecture, opulent accommodation, a design distinguished by Versace bespoke furnishings and Italian craftsmanship, extraordinary service and an ambience of pure glamour.

Located a short walk from the Sheraton Grand Mirage Resort for your stay on the Gold Coast, for the 2019 World Employment Conference.

 Please click here  to book your stay

If the above options do not meet your requirements, please contact the RCSA 2019 Conference Secretariat at rcsa@theassociationspecialists.com.au.

*Please note The Sheraton has now booked out

Airport Transfers:

Airport transfers are available to book via Global Tour Specialists if you wish. Prices are below, please contact Candice & Belle on bookings@globaltourspecialists.com and quote ‘RCSA CONFERENCE 2019’:

One Way Gold Coast Airport: $22.00 per person
Return Gold Coast Airport: $41.00 per person

One Way Brisbane: $54.00 per person
Return Brisbane: $99.00 per person

Conference Speakers - More to be announced

More speakers to be announced

Julia Gillard

The Hon Julia Gillard AC was sworn in as the 27th Prime Minister of Australia on 24 June 2010 and served in that office until June 2013.

As Prime Minister and in her previous role as Deputy Prime Minister, Ms Gillard was central to the successful management of Australia’s economy, the 12th biggest in the world, during the Global Financial Crisis and as Australia positioned to seize the benefits of Asia’s rise.

Ms Gillard developed Australia’s guiding policy paper, Australia in the Asian Century. She delivered nation-changing policies including reforming Australian education at every level from early childhood to university education, creating an emissions trading scheme, improving the provision and sustainability of health care, aged care and dental care, commencing the nation’s first ever national scheme to care for people with disabilities and restructuring the telecommunications sector as well as advancing a national broadband network.

In foreign policy, Ms Gillard strengthened Australia’s alliance with the United States, secured stronger architecture for the relationship with China, upgraded Australia’s ties with India, and deepened ties with Japan, Indonesia and South Korea. Ms Gillard has represented Australia at the G20, including winning Australia’s right to host the 2014 meeting, the East Asia Summit, APEC, NATO-ISAF and chaired CHOGM. Under Ms Gillard’s leadership, Australia was elected to serve on the United Nations Security Council.

Prime Minister Gillard in 2012 established the Royal Commission Into Institutional Responses To Child Sexual Abuse, which issued its landmark report on these crucial societal issues in November 2017.

She is the first woman to ever serve as Australia’s Prime Minister or Deputy Prime Minister. In October 2012, Ms Gillard received worldwide attention for her speech in Parliament on the treatment of women in professional and public life.

Ms Gillard is a non-resident Distinguished Senior Fellow with the Center for Universal Education at the Brookings Institution in Washington. In February 2014, Ms Gillard was appointed Chair of the Board of Directors of the Global Partnership for Education, the only multilateral organization dedicated to expanding access to quality education in developing countries.

She also serves as Patron of Camfed, the Campaign for Female Education, which tackles poverty and inequality by supporting girls to go to school and succeed, and empowering young women to step up as leaders of change.

In July 2017, Ms Gillard became Chair of the Board of Directors of Beyond Blue, which is committed to helping Australians understand and manage their mental health.

In April 2018, Ms Gillard was appointed Inaugural Chair of the Global Institute for Women’s Leadership at Kings College, London. Through research, practice and advocacy, the Institute will address women’s underrepresentation in leadership positions and the way gender negatively impacts the valuation of women leaders.

Ms Gillard also serves as an Honorary Professor at the University of Adelaide, and is Patron of the John Curtin Prime Ministerial Library in Perth, Western Australia. In recognition of her public service, Ms Gillard was awarded a Companion in the Order of Australia in January 2017.

Ms Gillard’s memoirs, My Story, were published by Random House in September 2014. The second edition of her book was published in July 2015.

The Hon Julia Gillard AC appears by arrangement with Michael Cassel Group, represented by Saxton Speakers Bureau

Gus Balbontin

Raised in the Argentinean Patagonia, Gus knew from the age of eight that he was going to travel the world even though he did not know how to make that dream a reality.

Gus earned a travel scholarship at 17 that lead him to the other side of the world in Byron Bay over the course of a year. When he returned home he carried on his mission to travel. With only a small backpack and a youthful lust for adventure Gus journeyed 40,000kms through South America without spending a cent. Meeting other travellers along the way he discussed amazing journeys and travel guidebook improvements he would share with anyone that would listen.

Eventually, he returned to Australia and stumbled upon an opportunity for a travel company that he was fated to apply for. His lack of experience was no deterrent and against the odds he secured a designer role at Lonely Planet. As far as Gus was concerned, he had landed his dream job, but it was just the beginning.

Fast forward to 2014; Gus completed an MBA, spent countless hours on planes, progressed through a number of different roles within Lonely Planet and eventually lead the company globally. The company went from books dominating the world of travel information to the internet and a mobile revolution few saw coming.

Gus is a big thinker who doesn’t let ‘life’s hurdles’ get in the way of big solutions. He has a knowledge and expertise in transformation and digital innovation that is genuinely impressive, and teaches his audience how to navigate the struggles and successes that even great brands in the world experience.

Alexia Hilbertidou

Alexia is the founder and CEO of GirlBoss NZ - a 10,500 strong army of young women who are determined to achieve gender equality in their lifetimes.

Dismayed by the under representation of women in leadership roles Alexia founded GirlBoss when she was just 16. Encouraging young women to embrace STEM (Science, Technology, Engineering and Maths), leadership and entrepreneurship, GirlBoss is now New Zealand’s largest organisation for young women. It’s members are shaking off the statistics and preparing themselves to take their seats at the table - the boardroom table that is.

At 17, Alexia was the youngest person to lead a research project at the New Zealand Treasury - and at 18 - she was selected to seek new stars and planets on the NASA SOFIA mission. She was named the most influential young leader under the age of 25 at the Westpac Women of Influence awards and is the youngest ever recipient of the Queen’s Young Leader medal for services to the commonwealth.

Alexia proves that you are never too young (or too short) to be an agitator for change.

John Nurthen

John Nurthen manages the team that delivers SIA’s international research content. He has over 25 years’ experience in the staffing industry, having previously worked in senior managerial roles for three of the world’s largest staffing companies: Select Appointments, Vedior and Randstad.

He played an active role in major equity offerings and mergers. Nurthen was a founder of the International Review of Employment, published in four languages, and DOVA, one of the largest global databases of online vacancies. He played a leading role in the development of common data standards with the creation of HR-XML SIDES.

He has held responsibility for internal and external communications, e-Business, technology matters, marketing, research, procurement and corporate social responsibility. Nurthen’s experience makes him an authority on global recruitment and contingent workforce issues.

Tom Scantlebury

Tom Scantlebury is a collector of experiences, but aren’t we all? The answer is yes, however Tom has created a business, Sky Blue CX Services, where the value of experiences is made clear so that they can be optimised to the benefit of profit and purpose.

With a career that pivoted from 5-star hotels to XM (experience management), Tom has spent his entire career either serving customers or building programs for others to best serve their customers. He is a passionate believer that a differentiated, emotionally engaging customer experience - regardless of the industry - delivers profitable and meaningful business outcomes. Exploring what these experiences should be and then designing, driving and measuring them is his specialty.

When he is not helping businesses get more connected with their customers he is searching for the best surf or snow conditions, wherever they are, and often dragging his family along with him (collecting experiences along the way)!

Bri Williams

Bri Williams is one of Australia's leading experts in behavioural influence - how to apply behavioural economics to decision-making to maximise every interaction. A CPA with a degree in Applied Psychology, Bri founded People Patterns in 2011, a specialist consultancy that helps businesses maximise their chances of influencing staff, clients and stakeholders. Prior to this she worked in finance, HR and product management for some of Australia's leading brands. (The hardest year of her life was working in corporate recruitment!)

A regular contributor to Smartcompany and MarketingMag, Bri has written five books including "Behavioural Economics for Business" and "The How of Habits: and appears regularly as a presenter, panellist and media commentator.

Amy Bingham

With more than twenty years’ staffing industry leadership expertise, Amy Bingham works with owners and executives to increase the value of their firms. It is Amy’s broad exposure to the best practices of high-growth staffing firms that equip her to help others succeed by providing advisory services, operational consulting, and leadership coaching.

Identifying a need to prepare the next generation of staffing leaders as Baby Boomer owners and executives develop their succession plans, Amy founded the Millennial Mentors Program for Staffing in 2018. The Millennial Mentors Group is a consortium of self-employed Baby Boomer coaches with deep leadership expertise in Talent Acquisition and Executive Development. Working one-on-one with high-potential managers, the Millennial Mentors transfer leadership knowledge and set the next generation up to assume bigger jobs.

Committed to supporting staffing as a career, Amy is a highly-rated speaker at national and state conferences and has written educational articles and blogs for multiple industry publications.

In her spare time, Amy provides leadership coaching to the students of Rollins College Crummer Graduate School of Business and volunteers for Ronald McDonald House Charities of Orlando, Florida..

Andrew Klein

Andrew is one of Australia’s leading Professional Conference MCs and a Pitching Skills / Presentation Skills speaker and trainer.

A former music magazine CD review writer and a former corporate lawyer, Andrew left the law in the late 90’s before starting up his own business in the conference and training industry.

As an MC, Andrew brings his casual yet corporate style to proceedings and is well-known on the conference circuit for his revealing speaker introductions, his improvisational skills and ability to adapt to different audiences.

Andrew also runs educational and entertaining workshops and keynotes on Presentation Skills and Pitching Skills. He has appeared on Kochie’s Business Builders, Switzer on Sky Business and in an old episode of Today Tonight in a feature on “Sydney’s Worst Neighbours” (Andrew swears it was all a big misunderstanding).

Apart from RCSA (with whom he has been working since the days in which he had hair), his clients include BT, ANZ, QBE, Westpac, Elders, KPMG, Dymocks, Aon, McDonalds, NSW Health, Sigma Healthcare, MLC, Hesta, Auto One….…………..and his mother-in-law Vera’s bridge club.

When not speaking or conferencing, Andrew spends his time coaching basketball, watching ‘Survivor’, eating hot chips, applying sunscreen, walking his dog Pebbles and trying to convince his wife and 3 kids that he has a real job.

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Conference Events

The World is your Oyster

Date: Wednesday, 30 October 2019
Time: 6.30pm – 8.30pm
Venue: Poolside, Sheraton Mirage Resort
Cost: Included in full delegate registration fees
Guest Tickets are available at a cost of $140pp

Surf’s up as we welcome you to the beautiful Gold Coast. Grab a drink and build a sandcastle with colleagues from around the world. Or meet some new friends over some fresh seafood and a coldie as we roll out a good old fashion bbq.

Day of the Dead Festival

Date: Thursday, 31 October 2019
Time: 7.00pm – 11.00pm
Venue: Miami Marketta
Cost: Included in full delegate registration fees
Guest Tickets are available at a cost of $200pp

As a busy day comes to a close, it’s time to let your hair down and rattle those bones. Enjoy a spooktacular feast in a spine chilling setting as you dance the night away amongst the street food stalls and roving performers to celebrate the Día de los Muertos festival in style.

Top of the World Wrap Party

Date: Friday, 1 November 2019
Time: 5.30pm – 7.30pm
Venue: The Star Gold Coast
Cost: Included in full delegate registration fees
Guest Tickets are available at a cost of $140pp

As the sun sets on the 2019 Conference, Join us for a casual evening of relaxation as we wave farewell to old friends and new, and reflect upon yet another fantastic conference.

Masterclass - Propel Profits by Avoiding these Three Big Mistakes

Date: Wednesday, 30 October 2019
Time: 3.00pm – 4.30pm
Venue: Sheraton Mirage Grand Ballroom 3
Cost: $150 plus gst for conference attendees.

Packed with best practices, this session summarises our findings through years of consulting to staffing firms of all sectors and sizes. It’s all about planning, people and profit! Attend and learn what to do and what not to do to ensure the success of your most important asset – your business.

Pre/Post Conference Tours

Surfers Paradise on the Gold Coast is one of the most popular holiday destinations in Australia. It is where you'll find the city and beach lifestyles of Australia combine with a spectacular skyline and a brilliant stretch of coast. With delegates travelling to this year's event from all over Australia and the world, RCSA has secured a number of pre & post conference activities to help attendees and their travel companions get the most out of this year's event. Whether it is learning to surf, whale watching, a wine tour, or exploring one of the stunning natural destinations nearby, RCSA is pleased to offer a number of experiences to help you get the most out of your trip to one of Australia's most iconic locations.

Click here to view pre/post tour brochure.

Click here to view the pre/post tour booking form.

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Buy Tickets


 RCSA Member Rates 

Early Bird Rate
$2,199.00 + GST


Early Bird Rate
$2,599.00 + GST

Non Recruitment Agency Pricing
$3,800 + GST


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Terms & Conditions

Please note:

  • Accommodation bookings are available via the Conference registration link.
  • If you would like to extend your stay outside the conference dates, please contact RCSA 2019 Conference Secretariat at rcsa@theassociationspecialists.com.au to check availability
  • Only bookings through the conference link will obtain these rates
  • Rates are correct at time of printing and subject to availability at time of booking
  • Rates given are per room per night and include GST
  • Rates above are based on a maximum of 2 people per room
  • Pre-payment is required at the time of booking and no refunds are available after 30 September 2019
  • Incidentals must be settled directly with the hotel on your departure
  • All major credit cards are accepted. When settling your account at the hotel/resort with a credit card, please note that a credit card transaction fee may be charged
  • Late arrivals: if you plan to arrive after 1800 hours, please advise the RCSA 2019 Conference Secretariat to ensure the room is held for you
  • Check in time is 15:00 and check out time is 12:00

Cancellation Fees:

  • All alterations and cancellations to accommodation bookings can be made via the Conference registration link, otherwise please contact the RCSA 2019 Conference Secretariat at rcsa@theassociationspecialists.com.au.
  • After 30 September 2019 no changes to accommodation bookings are permitted.
  • Cancellation after 30 September (including no shows): Guests will be required to pay 100% of the total accommodation charges.
  • Early departure: Refunds will not be applicable for guests wanting to depart early – total night’s stay will be billed as per the rooming list.

Conference Cancellation Policy Cancellations must be made in writing to the RCSA 2019 Conference Secretariat at rcsa@theassociationspecialists.com.au.

  • By 31 July 2019 - full registration fees will be refunded
  • Between 13 July 2019 to 20 September 2019 – 50% cancellation fee will apply to registration fees paid
  • After 20 September 2019 - no refund on monies paid

However, you may transfer your registration to another person, at no additional cost, if you are unable to attend.
Please note that any accommodation cancellations within 30 days of arrival will incur a 100% cancellation fee of total accommodation charges.

Conference Enquiries:
For all conference enquiries please contact the RCSA Conference Secretariat:
02 9431 8600

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