Introduction to the RCSA Code for Professional Conduct
Following the Code for Professional Conduct means that RCSA Member practices are always of the highest standard.
The
RCSA Code for Professional Conduct (Code) and its
Disciplinary and Dispute Resolution Procedures (D&DRP) are authorised by the
Australian Competition and Consumer Commission (ACCC).
RCSA Members must uphold the highest standards of ethics and honesty at all times.
RCSA Members must abide by a Code for Professional Conduct which establishes the following principles
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PROFESSIONAL CONDUCT
Observe a high standard of conduct honesty, equity, integrity, and social & corporate responsibility
CONFIDENTIALITY & PRIVACY
Properly maintain confidentiality and privacy of information received in professional practice
HONESTY
Act honestly in professional dealings, meeting truth in advertising standards
WORK RELATIONSHIPS
Avoid actions that would unlawfully or unfairly harm work relationships; Act lawfully and fairly in
transition dealings
LEGAL COMPLIANCE
Comply with relevant legal, government and statutory requirements; Avoid unlawful collusion
SAFETY & SECURITY
Act diligently in assessing and responding to safety and security risks
CERTAINTY OF ENGAGEMENT
Strive for certainty in arrangements made with clients and work seekers
PROFESSIONAL KNOWLEDGE
Work to develop satisfactory and up-to-date level of relevant professional knowledge
GOOD ORDER
Report Code breaches and use processes for the amicable resolution of complaints
The RCSA Code for Professional Conduct is issued by the authority of the Recruitment & Consulting Services Association Australia & New Zealand