RCSA Code of Professional Conduct
The RCSA Code of Professional Conduct embodies the required standards of professional behaviour for all RCSA members.
The RCSA Code of Professional Conduct (Code) and its Professional Conduct Grievance Intervention Guidelines (PCGIG) are authorised by the Australian Competition and Consumer Commission
By choosing RCSA members when seeking workforce services providers, candidates, jobseekers, workers, clients, businesses and government can expect a high standard of ethical conduct and professional behaviour.
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As of 8 August 2020, the current Code is being replaced with the new version of the Code of Professional Conduct.
Current RCSA Code of Professional Conduct
New RCSA Code of Professional Conduct
Professional Conduct Grievance Intervention Guidelines
The new version of the Code of Professional Conduct requires all members to meet the standard of professional conduct required. Members must meet standards of personal professionalism and ensure their businesses are run with operational integrity.
PART A: Personal Professionalism
1) Diligent & Competent
PART B: Operational Integrity
8) Certainty of Engagement
9) Effective Complaints Handling
10) Social Sustainability
11) Ascertain & Assure
12) Continuous Disclosure
To support members in understanding and meeting the requirements, as well as supporting the broader community to understand the Code in detail, RCSA provides Code Guidelines and other interpretive and operational materials.
The RCSA Code for Professional Conduct is issued by the authority of the Recruitment & Consulting Services Association Australia & New Zealand