As part of the RCSA’s ongoing commitment to assisting members with business best practise, a range of resource materials have been developed for use in Australia and New Zealand.
Contract Management under COVID-19 Changed Circumstances (AU
GUIDANCE
A Guide about you would might act ethically and professionally if you (or your client) thinks that your supply agreement no longer meets current needs because of the impact of COV
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VALUED AT: $800.00
MEMBER PRICE: $0.00
Contract Management under COVID-19 Changed Circumstances (NZ
WHS Risk Management for COVID-19 Alert Level 4 (NZ)
TEMPLATE
WHS Risk Management Guide for Agency (On-Hire) Firms • NZ COVID-19 Alert Level 4
VALUED AT: $600.00
COVID-19 Impacted Arrangements - Negotiation Letter (AU)
This template is prepared for the use of members who have received client requests; or want to initiate negotiations for changes to their supply arrangements due to the current COV
VALUED AT: $300.00
Navigating COVID-19 Stimulus Measures 23 March (AU)
MEMO
Navigating Australian COVID-19 Stimulus Measures - update from 23 March 2020
Summary of Temp Income Support Measures COVID-19 (AU)
Temporary Financial Support for Individuals whose income is impacted By COVID-19
VALUED AT: $100.00
Navigating COVID-19 Stimulus Measures 21/22 March (AU)
Navigating Australian COVID-19 Stimulus Measures - update from 21/22 March 2020
COVID-19 Letter for Don't Go to Work Guide (AU)
A template letter for use by members who have received client requests to continue to pay on-hire workers assigned to them who are not attending work due to the COVID-19 pandemic.
VALUED AT: $200.00
Business Continuity Plan COVID-19 (NZ)
This Business Continuity Plan, prepared by 888x, is designed to help you prepare for a major disruption to your business. Document is applicable to both New Zealand and Australia
VALUED AT: $500.00
COVID-19 Dealing with Pay Continuation Request (NZ)
RCSA Guide to Handling Client Requests to Pay Workers Not Attending Work due to Pandemic
VALUED AT: $700.00
COVID-19 Letter for Don't Go to Work Guide (NZ)
Business Continuity Plan COVID-19 (AU)
This Business Continuity Plan, prepared by 888x, is designed to help you prepare for a major disruption to your business. Document is applicable to both Australia and New Zealand
UPDATED Navigating Australian COVID-19 Stimulus Measures
A summary of COVID-19 business stimulus announcements from Australian Governments as at Friday 20 March 2020
VALUED AT: $400.00
Navigating COVID-19 Stimulus Measures Summary (AU)
High level summary of business related stimulus measures announced by Australian Governments as at 20 March 2020
COVID-19 Dealing with Pay Continuation Request (AU)
VALUED AT: $1200.00
COVID-19 Australian Employer Guide (ACCI)
Managing the workplace in the face of the outbreak
COVID-19 Insurance Position and Risk Recommendations (AUS)
Insurance information on Business Interruption/Loss of Income, Corporate Travel, Foreign Affairs and Trade (DFAT) Workers Compensation, Public Liability and Professional Indemnity
Working from Home Procedure for COVID-19 (AUS)
Prepared by Risk Collective for COVID-19, in addition to the existing Working from Home Policy on 13 March 2020. Procedure is applicable to AU and NZ.
Working from Home Procedure for COVID-19 (NZ)
Update on Coronavirus (COVID-19) (NZ)
This document is applicable across ANZ. The website displays two versions to assist Members locate the document.
Update on Coronavirus (COVID-19) (AUS)
WHS Risk Management - Guide COVID-19 (AUS)
WHS Risk Management - Guide COVID-19 (NZ)
Charging of Fees and Charges to Workseekers (NZ)
Members should know what laws and professional conduct standards govern the charging of fees and charges to Workseekers and avoid involvement in nonpermitted arrangements.
Charging of Fees and Charges to Workseekers (AU)
Award Changes for Annualised Salary Employees
Whistleblower Policy Code Guide and Template
CSA_AU - Master Contract (On-Hire & Placement) 2019/02
Client Services Agreement_AU - Master Services Contract (On-Hire & Placement Services) 2019/02
LHL Approved - Letter Notifying Clients
Template letter advising clients that
Transition of On-Hired Services Supplier Letter (NZ)
This document provides a "template" for a Transition of On-Hired Services Supplier Letter
Transition of On-Hired Services Supplier Letter (AUS)
This document provides a "template" for a Transition of On-Hired Services Supplier Letter.
Candidate Ownership or Right to Represent?
What is Candidate Ownership or Right to Represent?
Candidate Exclusivity
An outline of a promise of exclusivity from your candidates
VIC Labour Hire Authority updates e-Application requirements
Victorian Labour Hire (Licensing) Authority Removes Requirement for Host Organisations to be Listed in Applications
Sick Leave Calculations Need Review Following New Decision
What is a day? How Cadbury workers win for sick leave could impact Australian employers
Letter to Client Informing of Preparation for LHL (VIC)
The template client notification letter has been designed for use by members to inform clients of the onset of labour hire licensing and the regulatory requirements.
Letter to Client Informing of Preparation for LHL (SA)
Margin/Price Disclosure Requests & Unilateral Price Setting
Guidance about responding professionally to margin and price disclosure requests and attempts at unilateral price setting or variation.
Workers Compensation Contractors Summary
This guidance note will assist members to navigate their workers compensation insurance obligations when placing on hired contractors (Pty Ltd entities, ABN holders or Sole T
Workers Compensation Contractors Summary split sheet
This Memo is a summary of the extended document version control AU-M-04-0619
New Whistleblower Protections
New Whistleblower Protections Commenced 1st July 2019
Labour Hire OHS Health Check
This tool has been designed to assist RCSA Members in identifying systemic health and safety deficiencies that need to be remedied.
2019 Wage Decision: Minimum Wages Increased by 3.0%
The Fair Work Commission's Minimum Wage Panel today increased all Modern Award minimum wage rates and the National Minimum Wage by 3.0%, The Panel concluded that the prevailing eco
Employment Contracts - what should be included?
A useful checklist to use when reviewing the contracts your clients provide to candidates, to ensure that your clients’ contracts contain the minimum terms and conditions.
VALUED AT: $350.00
Piece Rates
This document provides guidance about piece reates as they present especially difficult compliance challenges, which workforce service suppliers can easily fail if guidance is not
Independent Contractor Contract - On-Hire (AUS)
This template has been developed to assist the user to draft a contract for the engagement of independent contractors to be on-hired/assigned to work for a client/host organisation
VALUED AT: $704.00
Independent Contractor Contract - Direct Hire (AUS)
This Independent Contractor Contract template has been developed to assist the user to draft a contract for the engagement of independent contractors where those independent contra
Employment Contract - On-Hire Casual (AUS)
This Employment Contract template has been developed to assist the user to draft a contract of employment where those employees are to be employed on an on-hire casual basis.
Exit Interview Checklist
This template Form - Exit Interview is designed to drive good practise in an exit interview process.
VALUED AT: $308.00
Ending Assignments
Labour Hire Provider Should Have Investigated the Reasons Behind Host’s Decision to End Assignment
Record Keeping Obligations
Victoria Labour Hire Licensing Act 2018
This document provides information and guidance on the Victoria Labour Hire Licensing Act
Liar, Liar Pants on Fire!
A recent decision of the Fair Work Commission confirms that dishonesty in the recruitment process can represent a valid reason for termination of employment.
Worker WHS Rights and Responsibilities Statement
Workers have specific rights and responsibilities that are outlined under relevant work health and safety legislation.
Casual Employment Entitlements Letter
This letter template relates to the 'How to Protect Against Double Dipping' Memo
Domestic Violence Victims’ Protection Act 2018
Information on the New Zealand Domestic Violence Victims’ Protection Act 2018
Risk Management Procedure (AUS)
Risk Management Procedure including workplace inspection and client WHS systems checklists
Risk Management Procedure (NZ)
Casual Individual Employment Agreement (NZ)
VALUED AT: $900.00
How to Protect Against Double Dipping
A memo on how RCSA member firms can utilise Fair Work Regulation to minimise risks of successful double dipping claims by casual employees.
Emergency Management & First Aid Procedure (AUS)
The Emergency Management & First Aid procedure sets out the requirements and a process for emergency management and first aid response.
VALUED AT: $315.00
Emergency Management & First Aid Procedure (NZ)
Existing Employee - Notification of Casual Conversion Clause
Existing Employee 1 October 2018 - Notification of Casual Conversion Clause. For information on notification requirements, please see Casual Conversion - Navigating Award Obligatio
A Federal Right - Family and Domestics Violence Leave
In August 2018 the Fair Work Commission (FWC) updated all industry and occupation awards to include new provisions relating to family and domestic violence leave.
NZ Health & Safety Guide for the On-Hire Industry
Fair Work Amendment Addresses Double Dipping Issue
The Amendment addresses the 'double dipping' issue created by the WorkPac v Skene decision by allowing employers to make a claim to include casual loading payments made to an emplo
QLD Labour Hire Licensing Reporting Phase - Q&As
Responses provided by the QLD Office of Industrial Relations Labour Hire Licensing Compliance Unit to the questions asked during the RCSA webinar on 12th October 2018.
Casual Conversion - Navigating Award Obligations (AUS)
From 1 October 2018, new obligations in relation to casual employees will commence in 85 Modern Awards. This Guidance Note provides RCSA members with the tools to deal with convers
Reference Check Checklist
A checklist outlining considerations to be made when conducting a reference check. This checklist should be utilised in conjunction with the RCSA Memo ´Reference Checking Obligatio
RCSA and SEEK meet in pursuit of market clarity
Long Service Leave Changes in Victoria
The Victorian Parliament has made changes to Victoria’s long service leave regime with the aim of making the system more flexible for employees.
Single Touch Payroll Implications (AUS)
Single Touch Payroll (STP) is effective from the 1st of July 2018. Do you know your obligations?
Reference Checking Obligations
What are the requirements to scope reference checking obligations?
Queensland Labour Hire License Audits Begin
Queensland Labour Hire Regulator to Commence Enforcement against Licence Applicants who provided Misleading Information
Labour Hire Licensing Act 2017 (Qld) Webinar Q&A
The Office of Industrial Relations in Queensland have prepared the following answers to some key questions on the labour hire licensing scheme in that state. The answers were provi
ALERT: Contractor Payroll Scam in the Health and IT sectors
RCSA Members are urged to stay alert for signs of a contractor payroll scam currently doing the rounds in the health and IT sectors. Other sectors, which offer lucrative daily rate
Queensland Labour Hire Licensing Regulations Released
April 2018 - Queensland Labour Hire Licensing Regulations Released
LHL Application Checklist Short Form (SA)
Feb 2018 - The Labour Hire Licensing (LHL) Application Checklists have been designed to help you make sure you have everything you need for your application.
LHL Application Checklist Long Form (QLD)
LHL Application Checklist Short Form (QLD)
Labour Hire Licensing Application Risk Assessment (AUS)
Feb 2018 - This Labour Hire Licensing Application Risk Assessment has been designed to direct your attention to some challenges and relational risks that you might encounter and ne
South Australia Labour Hire Licensing Act 2017
Dec 2017 - This document provides information and guidance on the South Australia Labour Hire Licensing Act 2017
Queensland Labour Hire Licensing Act 2017
Dec 2017 - This document provides information and guidance on the Queensland Labour Hire Licensing Act 2017.
Employment Agreement - Perm Max Term (In house Recruitment)
This Employment Contract template has been developed to assist the user to draft a contract for the employment of employees where those employees are to be employed within a recrui
Employment Contract Maximum Term (Permanent On-hire Staff)
Deed - Confidentiality and Non-Competition
This deed is to be used by employers to prevent an employee’s inappropriate use of your confidential information, confirm that you retain ownership of intellectual property created
LHL Application Checklist Long Form (SA)
Feb 2018 - The Labour Hire Licensing (LHL) Application Checklists have been designed to help you make sure you have everything you need for your application. This document is the l
Employment Contract - Casual (Internal Recruitment Staff)
Employment Agreement - Permanent (Internal Recruitment Staff
Workers Compensation Update (AUS)
Workers Compensation Update
Letter to Client Informing of Preparation for LHL (AUS)
Feb 2018 - The template client notification letter has been designed for use by members to inform clients of the onset of labour hire licensing and the regulatory requirements.
Not Setting Performance Bonus Indicators Proves Costly
Ensuring requirements and obligations outlined in an employment contract are complied with may prevent a claim for damages over lost opportunity after termination.
Employment Agent or Labour Hire - which license do I need?
March 2018 - Employment Agent or Labour Hire - which license do I need?
Be sure your Casual is a Casual (AUS)
A decision handed down in November 2010 by the Federal Court of Australia should have RCSA members reviewing their ongoing casual employment relationships and casual and contractor
FWC Decision on Casual Employment within Modern Awards
A Full Bench of the Fair Work Commission (FWC) has announced its long awaited Decision in the Casual and Part-Time Employment Common Issues case which will have an impact for on-hi
Breaches of Record Keeping Obligations
This Memo provides information on the increased penalties for breaches of pay and record-keeping obligations.
Independent Contractor Agreement - On-Hire (New Zealand)
This Independent Contractor Agreement template has been developed to assist the user to draft an agreement for the engagement of independent contractors where those independent con
Client Service Agreement (Terms of Business) On-hire NZ
This document provides a “template” of terms for the provision of on-hire services in New Zealand whereby a firm sources, assesses and provides a candidate to a client.
Client Service Agreement (Terms of Business) Placement NZ
This document provides a “template” of terms for the supply of placement services on a contingent or retained basis. Placement services are services whereby a firm sources, assesse
Employment Agreement - Recruitment Staff (NZ)
Employment contract for the employment of employees who are to be employed ´in-house’ within a recruitment firm to perform operational functions such as that of recruitment consult
Comparison of Labour, New Zealand First and Greens Policies
This Memo provides information on the comparison of Labour, New Zealand First and Greens Policies.
NZ Employment Relations 2018 Style - Bumpy Road or Easy Ride
Be prepared for the big Employment Relations shake-up in 2018!
WHS Consultation and Issue Resolution Procedure (AUS)
The Consultation and Issue Resolution procedure provides a process for when the company must consult with workers, the mechanisms for consultation, issue resolution and consultatio
WHS Induction and Training Procedure (AUS)
The WHS Induction & Training procedure sets out a process for the provision of a company WHS induction, host WHS induction for on-hire workers and identification and planning for a
Incident Management Procedure (AUS)
The Incident Management procedure sets out a process for internal incident reporting, incidents that must be reported to the Regulator, incident record keeping requirements and inc
Alcohol & Other Drug Policy (AUS)
The Alcohol & Other Drug Policy sets out the company’s commitment to providing a safe workplace and ensuring the health and safety of all workers by preventing and reducing harm as
Working From Home Policy
Working from home policy
WHS Policy (AUS)
The Work Health and Safety (WHS) Policy sets out the company’s commitment to work health and safety. It aims to identify and eliminate/reduce risks to health, safety and welfare of
Return to Work Policy
A Template Policy to guide compliance and good practice in the area of Workers Compensation and the Rehabilitaion & Return to Work of injured workers. Covers both on-hire and inter
Psychological Health at Work Policy (AUS)
The term ´health’ includes ´psychological health’. The Psychological Health &Safety at Work Policy sets out the company’s commitment to workers psychological health and safety. <
EEO, Discrimination, Bullying, Harassment & Violence Policy
This EEO, Discrimination, Bullying, Harassment & Violence Policy template has been developed to assist members in outlining expected behaviours in the workplace, informing employee
Remote Isolated Work & Travel Management Policy
A Template policy designed to manage the risks associated with remote work.
Condensed Privacy Policy
This document is a template. That is to say, it is a guide only to the type of Privacy Policy that you might produce for your own organisation.
Privacy Collection Notification
This document is a template. That is to say, it is a guide only to the type of Collection Notification that you might produce for your own organisation.
WHS Consultation and Issue Resolution Procedure (NZ)
WHS Induction and Training Procedure (NZ)
Incident Management Procedure (NZ)
Condensed Privacy Policy (New Zealand)
This document is a template. That is to say, it is a guide only to the type of privacy policy that you might produce for your own organisation. You will not be able to use it with
Privacy Collection Statement (New Zealand)
This template privacy disclosure statement has been drafted to assist recruitment and on-hire firms to fulfil obligations under national privacy laws.
Alcohol & Other Drug Policy (NZ)
WHS Policy (NZ)
Psychological Health at Work Policy (NZ)
The term ´health’ includes ´psychological health’. The Psychological Health &Safety at Work Policy sets out the company’s commitment to workers psychological health and safety.