As part of the RCSA’s ongoing commitment to assisting members with business best practise, a range of resource materials have been developed for use in Australia and New Zealand.
Insolvency Reforms & Simplifying Access to Credit for Smal
MEMO
Insolvency Reforms and Simplifying Access to Credit for Small Business (Australia) 25 September 2020
Learn More / Order
VALUED AT: $200.00
MEMBER PRICE: $0.00
JobKeeper 2.0 Amendment Passes Federal Parliament (COVID-19)
Update regarding JobKeeper 2.0, including info on qualifying employees, legacy employers and consultation requirements.
VALUED AT: $800.00
Victoria Lockdown Extended (COVID-19)
Update on Victorian Lockdown Extension, including Roadmap for Metropolitan Melbourne and Roadmap for Regional Victoria
VALUED AT: $300.00
COVID-19 JobKeeper 2.0 Employer Guide (ACCI)
GUIDANCE
To assist business with phase two of the Federal Government's Jobkeeper wage subsidy scheme
Recruitment Firms Now Eligible for NSW Small Business Grants
Update on Small Business Grants in NSW
VALUED AT: $100.00
Pandemic Leave Granted for Construction Industry COVID-19 AU
The FWC has recently added unpaid pandemic leave and provisions for annual leave at half pay to several construction industry awards, which will apply for a temporary basis.
High Court of Australia overturns Mondelez decision
The High Court issued a keenly anticipated decision on how paid personal/carer’s leave is to be accrued and paid under the National Employment Standards (NES)
Further Changes to the JobKeeper Subsidy Scheme
Update on 10 August 2020 regarding the JobKeeper Subsidy Scheme
COVID-19 Update 5 August 2020 - Stage 4 Restrictions in VIC
Information on the latest restrictions, what this means for workplaces, how you enact a stand down and what this means for employees and their working arrangements
VALUED AT: $400.00
Childcare Permits for Stage 4 COVID-19 restrictions in Melbo
From Thursday 6 August, only the children of permitted workers and vulnerable kids will be able to access childcare and kinder.
Permitted Worker Permit (including Childcare) COVID-19 (AU)
TEMPLATE
Victorian Government Permitted Worker Permit including Childcare Form
VALUED AT: $0.00
Access to Childcare & Kinder (Working from Home) COVID-19
Victorian Government Access to Childcare and Kinder (Working from Home) form
Permitted Worker Permit Form COVID-19 (AU)
Victorian Government Permitted Worker Permit Form
Work Permits for Melbourne COVID-19 (AU)
Work permits required for all staff members required to attend a work site in Melbourne from 11.59pm tonight
COVID-19 Safe Plan (VIC)
A plan to detail actions taken to protect workers and others from the risk of exposure to COVID-19
VALUED AT: $1400.00
COVID-19 Resources (AU) 8 August 2020
RCSA and Fair Work Ombudsman COVID-19 resources updated on 4 August 2020
On-Hire Healthcare Workers Health & Safety during COVID-19
Ensuring the Health & Safety of On-Hire Healthcare Workers during COVID-19 is Paramount
Paid Pandemic Leave Granted for Aged Care Workers (COVID-19)
Paid Pandemic Leave Granted for Aged Care Workers 30 July 2020
Paid Pandemic Leave Cost Recovery (COVID19 AU)
Paid Pandemic Leave Cost Recovery (COVID19 AU) as at 29 July 2020 (updated)
Changes to the JobKeeper Subsidy Scheme COVID-19 (AU)
Changes to the JobKeeper Subsidy Scheme update on 22 July 2020
Face Coverings in the Workplace COVID-19 (AU)
The new rule came into effect at 11:59pm on 22 July 2020. In this update, we explore how the face covering rule applies to the workplace.
Expansion of the COVID-19 SME loan guarantee scheme (AU)
Coronavirus SME Guarantee Scheme update on 21 July 2020
Extension of the JobSeeker COVID-19 Supplement (AU)
Extension of the JobSeeker COVID-19 Supplement update on 21 July 2020
2020 Wage Decision: Minimum Wages Increased by 1.75%
Fair Work Commission Announces 2020 Minimum Wage Decision (June 2020)
Triangular Employment - Letter to Workers
A draft template letter to workers regarding the new Triangular Employment Relations Laws (NZ)
Triangular Employment - Letter to Clients
A draft template letter to clients regarding the new Triangular Employment Relations Laws (NZ)
RCSA Guide to Triangular Employment Relations Laws
RCSA Guide to New Zealand's New Triangular Employment Relations Laws
VALUED AT: $1100.00
KiwiSaver Guide
As the insurance broker and partner for the RCSA (NZ), Abbott Group have provided a summary guide about KiwiSaver and invite members to contact them for independent advice.
Employment Contract - On-Hire Casual (AU)
An Employment Contract template designed to assist the user to draft a contract of employment where those employees are to be employed on an on-hire casual basis. June 2020
VALUED AT: $900.00
COVID-19 Safe Plan (NZ)
The purpose of the COVID Safe Plan is to ensure action is taken to protect workers and others at the workplace from the risk of exposure to COVID-19, so far as is reasonably practi
VALUED AT: $1200.00
Update on Federal Court Decision of Workpac V Skene
Federal Court Decision of WorkPac v Rossato Affirms Skene Decision on 20 May 2020. RCSA Pursuing Changes to Fair Work Act.
COVID-19 Safe Plan (AU)
WHS Risk Management for COVID-19 Alert Level 2 (NZ)
Information on involving the supply of on-hire workers during New Zealand’s COVID-19 Alert Level 2 period, to work for another business or undertaking (Host Organisation) on comply
COVID-19 JobKeeper Payment Employer Guide (ACCI) Edition 6
An employer guide to the new Federal Government JobKeeper wage subsidy. Edition 6 current as at 6 May 2020
QLD Government - WHS COVID-19 Guide
WHS during COVID-19: Guide to keeping your workplace safe, clean and healthy. Overview of requirements: Your duties under the Work Health and Safety Act 2011 to respond to COVID-19
COVID-19 Wage Subsidy for On-Hire Employees (NZ)
Wage subsidy and its application for NZ on-hire employees. Updated 24 April 2020.
JobKeeper Direction - Enabling Stand Down
JobKeeper Direction - Enabling Stand Down template letter
Re-engagement Letter - JobKeeper (Casual Employee)
Re-engagement Letter - JobKeeper (Casual Employee) template letter
JobKeeper Request - Taking Paid Annual Leave
JobKeeper Request - Taking Paid Annual Leave template letter
JobKeeper Direction - Location of Work
JobKeeper Direction - Location of Work template letter
JobKeeper Request - Days of Work
JobKeeper Request - Days of Work template letter
Re-engagement Letter - JobKeeper (Permanent Employee)
Re-engagement Letter - JobKeeper (Permanent Employee) template letter
JobKeeper Direction - Duties of Work
JobKeeper Direction - Duties of Work template letter
COVID-19 Staffing Industry and The Wage Subsidy (NZ)
What should I expect as a client or employee of a staffing firm?
Insurance Guidance for COVID-19 (NZ)
Here’s our summary guide to key covers. Please talk to your broker for advice that’s specific to you and your insurance programme.
WHS Risk Management for COVID-19 Alert Level 3 (NZ)
Information on involving the supply of on-hire workers during New Zealand’s COVID-19 Alert Level 3 period, to work for another business or undertaking (Host Organisation) on comply
VALUED AT: $600.00
Critical COVID-19 Amendments to Fair Work Act 2009
The Australian Government has introduced legislation to temporarily amend the Fair Work Act 2009 (Act) to assist employers and employees to work through the economic impact of COV
VALUED AT: $350.00
COVID-19 JobKeeper Wage Subsidy Fact Sheet
On 8 April 2020, the Australian Government introduced legislation to give effect to the JobKeeper Scheme but to also introduce various amendments to the Fair Work Act (Cth) 2009.
VALUED AT: $500.00
COVID19 JobKeeper Payment & FW Act 2009 Amendments FAQ
On Wednesday 8 April 2020, the Australian Government passed the “Coronavirus Economic Response Package Omnibus (Measures No.2) Bill 2020: Amendments to the Fair Work Act 2009.”
COVID-19 WHS Emergency Plan (AUS)
This template provides recruitment and staffing firms with a COVID-19 WHS emergency plan that can be customised to suit the business operations and needs.
COVID-19 JobKeeper Wage Subsidy Update 31 March (AU)
A new wage subsidy announced yesterday by the government will support staffing firms to keep employees engaged throughout COVID-19.
Clerks Private Sector Award Changes Due to COVID-19 (AU)
On 28 March 2020, the Fair Work Commission (the Commission) made a determination varying the Clerks Private Sector Award (Clerks Award).
COVID-19 AU State Border Restrictions & Exemptions Summary
Summary of Australian State Border Restrictions and Health Workforce Exemptions as at 30 March 2020
Contract Management under COVID-19 Changed Circumstances (NZ
A Guide about you would might act ethically and professionally if you (or your client) thinks that your supply agreement no longer meets current needs because of the impact of COV
Contract Management under COVID-19 Changed Circumstances (AU
WHS Risk Management for COVID-19 Alert Level 4 (NZ)
WHS Risk Management Guide for Agency (On-Hire) Firms • NZ COVID-19 Alert Level 4
COVID-19 Impacted Arrangements - Negotiation Letter (AU)
This template is prepared for the use of members who have received client requests; or want to initiate negotiations for changes to their supply arrangements due to the current COV
Navigating COVID-19 Stimulus Measures 23 March (AU)
Navigating Australian COVID-19 Stimulus Measures - update from 23 March 2020
COVID-19 Dealing with Pay Continuation Request (NZ)
RCSA Guide to Handling Client Requests to Pay Workers Not Attending Work due to Pandemic
VALUED AT: $700.00
Business Continuity Plan COVID-19 (AU)
This Business Continuity Plan, prepared by 888x, is designed to help you prepare for a major disruption to your business. Document is applicable to both Australia and New Zealand
COVID-19 Letter for Don't Go to Work Guide (AU)
A template letter for use by members who have received client requests to continue to pay on-hire workers assigned to them who are not attending work due to the COVID-19 pandemic.
Business Continuity Plan COVID-19 (NZ)
This Business Continuity Plan, prepared by 888x, is designed to help you prepare for a major disruption to your business. Document is applicable to both New Zealand and Australia
COVID-19 Letter for Don't Go to Work Guide (NZ)
COVID-19 Dealing with Pay Continuation Request (AU)
Navigating COVID-19 Stimulus Measures Summary (AU)
High level summary of business related stimulus measures announced by Australian Governments as at 20 March 2020
COVID-19 Insurance Position and Risk Recommendations (AUS)
Insurance information on Business Interruption/Loss of Income, Corporate Travel, Foreign Affairs and Trade (DFAT) Workers Compensation, Public Liability and Professional Indemnity
Working from Home Procedure for COVID-19 (AUS)
Prepared by Risk Collective for COVID-19, in addition to the existing Working from Home Policy on 13 March 2020. Procedure is applicable to AU and NZ.
Working from Home Procedure for COVID-19 (NZ)
Update on Coronavirus (COVID-19) (NZ)
This document is applicable across ANZ. The website displays two versions to assist Members locate the document.
Update on Coronavirus (COVID-19) (AUS)
WHS Risk Management - Guide COVID-19 (AUS)
WHS Risk Management - Guide COVID-19 (NZ)
Charging of Fees and Charges to Workseekers (NZ)
Members should know what laws and professional conduct standards govern the charging of fees and charges to Workseekers and avoid involvement in nonpermitted arrangements.
Charging of Fees and Charges to Workseekers (AU)
Award Changes for Annualised Salary Employees
Whistleblower Policy Code Guide and Template
CSA_AU - Master Contract (On-Hire & Placement) 2019/02
This Client Services Agreement (AU) Master Services Contract (On-Hire & Placement Services) comprising its various parts and schedules is a master contract. It sets out the Parties
LHL Approved - Letter Notifying Clients
Template letter advising clients that
Transition of On-Hired Services Supplier Letter (NZ)
This document provides a "template" for a Transition of On-Hired Services Supplier Letter
Transition of On-Hired Services Supplier Letter (AUS)
This document provides a "template" for a Transition of On-Hired Services Supplier Letter.
Candidate Ownership or Right to Represent?
What is Candidate Ownership or Right to Represent?
Candidate Exclusivity
An outline of a promise of exclusivity from your candidates
VIC Labour Hire Authority updates e-Application requirements
Victorian Labour Hire (Licensing) Authority Removes Requirement for Host Organisations to be Listed in Applications
Sick Leave Calculations Need Review Following New Decision
What is a day? How Cadbury workers win for sick leave could impact Australian employers
Letter to Client Informing of Preparation for LHL (VIC)
The template client notification letter has been designed for use by members to inform clients of the onset of labour hire licensing and the regulatory requirements.
Letter to Client Informing of Preparation for LHL (SA)
Margin/Price Disclosure Requests & Unilateral Price Setting
Guidance about responding professionally to margin and price disclosure requests and attempts at unilateral price setting or variation.
Workers Compensation Contractors Summary
This guidance note will assist members to navigate their workers compensation insurance obligations when placing on hired contractors (Pty Ltd entities, ABN holders or Sole T
Workers Compensation Contractors Summary split sheet
This Memo is a summary of the extended document version control AU-M-04-0619
New Whistleblower Protections
New Whistleblower Protections Commenced 1st July 2019
Labour Hire OHS Health Check
This tool has been designed to assist RCSA Members in identifying systemic health and safety deficiencies that need to be remedied.
2019 Wage Decision: Minimum Wages Increased by 3.0%
The Fair Work Commission's Minimum Wage Panel today increased all Modern Award minimum wage rates and the National Minimum Wage by 3.0%, The Panel concluded that the prevailing eco
Employment Contracts - what should be included?
A useful checklist to use when reviewing the contracts your clients provide to candidates, to ensure that your clients’ contracts contain the minimum terms and conditions.
Piece Rates
This document provides guidance about piece reates as they present especially difficult compliance challenges, which workforce service suppliers can easily fail if guidance is not
Exit Interview Checklist
This template Form - Exit Interview is designed to drive good practise in an exit interview process.
VALUED AT: $308.00
Independent Contractor Contract - On-Hire (AUS)
A contract for the engagement of independent contractors where those independent contractors are to be on-hired/assigned to work for a client/host organisation, typically involving
VALUED AT: $704.00
Independent Contractor Contract - Direct Hire (AUS)
A contract for the engagement of independent contractors where those independent contractors are working directly for your firm, rather than on an on-hire basis, typically involvin
Ending Assignments
Labour Hire Provider Should Have Investigated the Reasons Behind Host’s Decision to End Assignment
Record Keeping Obligations
Victoria Labour Hire Licensing Act 2018
This document provides information and guidance on the Victoria Labour Hire Licensing Act
Worker WHS Rights and Responsibilities Statement
Workers have specific rights and responsibilities that are outlined under relevant work health and safety legislation.
Liar, Liar Pants on Fire!
A recent decision of the Fair Work Commission confirms that dishonesty in the recruitment process can represent a valid reason for termination of employment.
Casual Employment Entitlements Letter
This letter template relates to the 'How to Protect Against Double Dipping' Memo
Domestic Violence Victims’ Protection Act 2018
Information on the New Zealand Domestic Violence Victims’ Protection Act 2018
Risk Management Procedure (AUS)
Risk Management Procedure including workplace inspection and client WHS systems checklists
Risk Management Procedure (NZ)
Casual Individual Employment Agreement (NZ)
How to Protect Against Double Dipping
A memo on how RCSA member firms can utilise Fair Work Regulation to minimise risks of successful double dipping claims by casual employees.
Emergency Management & First Aid Procedure (AUS)
The Emergency Management & First Aid procedure sets out the requirements and a process for emergency management and first aid response.
VALUED AT: $315.00
Emergency Management & First Aid Procedure (NZ)
Existing Employee - Notification of Casual Conversion Clause
Existing Employee 1 October 2018 - Notification of Casual Conversion Clause. For information on notification requirements, please see Casual Conversion - Navigating Award Obligatio
A Federal Right - Family and Domestics Violence Leave
In August 2018 the Fair Work Commission (FWC) updated all industry and occupation awards to include new provisions relating to family and domestic violence leave.
NZ Health & Safety Guide for the On-Hire Industry
Fair Work Amendment Addresses Double Dipping Issue
The Amendment addresses the 'double dipping' issue created by the WorkPac v Skene decision by allowing employers to make a claim to include casual loading payments made to an emplo
QLD Labour Hire Licensing Reporting Phase - Q&As
Responses provided by the QLD Office of Industrial Relations Labour Hire Licensing Compliance Unit to the questions asked during the RCSA webinar on 12th October 2018.
Casual Conversion - Navigating Award Obligations (AUS)
From 1 October 2018, new obligations in relation to casual employees will commence in 85 Modern Awards. This Guidance Note provides RCSA members with the tools to deal with convers
Reference Check Checklist
A checklist outlining considerations to be made when conducting a reference check. This checklist should be utilised in conjunction with the RCSA Memo ´Reference Checking Obligatio
Long Service Leave Changes in Victoria
The Victorian Parliament has made changes to Victoria’s long service leave regime with the aim of making the system more flexible for employees.
Reference Checking Obligations
What are the requirements to scope reference checking obligations?
Queensland Labour Hire License Audits Begin
Queensland Labour Hire Regulator to Commence Enforcement against Licence Applicants who provided Misleading Information
Labour Hire Licensing Act 2017 (Qld) Webinar Q&A
The Office of Industrial Relations in Queensland have prepared the following answers to some key questions on the labour hire licensing scheme in that state. The answers were provi
ALERT: Contractor Payroll Scam in the Health and IT sectors
RCSA Members are urged to stay alert for signs of a contractor payroll scam currently doing the rounds in the health and IT sectors. Other sectors, which offer lucrative daily rate
Queensland Labour Hire Licensing Regulations Released
April 2018 - Queensland Labour Hire Licensing Regulations Released
LHL Application Checklist Short Form (SA)
Feb 2018 - The Labour Hire Licensing (LHL) Application Checklists have been designed to help you make sure you have everything you need for your application.
LHL Application Checklist Long Form (QLD)
LHL Application Checklist Short Form (QLD)
Labour Hire Licensing Application Risk Assessment (AUS)
Feb 2018 - This Labour Hire Licensing Application Risk Assessment has been designed to direct your attention to some challenges and relational risks that you might encounter and ne
South Australia Labour Hire Licensing Act 2017
Dec 2017 - This document provides information and guidance on the South Australia Labour Hire Licensing Act 2017
Queensland Labour Hire Licensing Act 2017
Dec 2017 - This document provides information and guidance on the Queensland Labour Hire Licensing Act 2017.
Employment Agreement - Perm Max Term (In house Recruitment)
This Employment Contract template has been developed to assist the user to draft a contract for the employment of employees where those employees are to be employed within a recrui
Employment Contract Maximum Term (Permanent On-hire Staff)
Deed - Confidentiality and Non-Competition
This deed is to be used by employers to prevent an employee’s inappropriate use of your confidential information, confirm that you retain ownership of intellectual property created
Employment Contract - Casual (Internal Recruitment Staff)
Employment Agreement - Permanent (Internal Recruitment Staff
LHL Application Checklist Long Form (SA)
Feb 2018 - The Labour Hire Licensing (LHL) Application Checklists have been designed to help you make sure you have everything you need for your application. This document is the l
Workers Compensation Update (AUS)
Workers Compensation Update
Not Setting Performance Bonus Indicators Proves Costly
Ensuring requirements and obligations outlined in an employment contract are complied with may prevent a claim for damages over lost opportunity after termination.
Employment Agent or Labour Hire - which license do I need?
March 2018 - Employment Agent or Labour Hire - which license do I need?
FWC Decision on Casual Employment within Modern Awards
A Full Bench of the Fair Work Commission (FWC) has announced its long awaited Decision in the Casual and Part-Time Employment Common Issues case which will have an impact for on-hi
Breaches of Record Keeping Obligations
This Memo provides information on the increased penalties for breaches of pay and record-keeping obligations.
Be sure your Casual is a Casual (AUS)
A decision handed down in November 2010 by the Federal Court of Australia should have RCSA members reviewing their ongoing casual employment relationships and casual and contractor
Letter to Client Informing of Preparation for LHL (AUS)
Feb 2018 - The template client notification letter has been designed for use by members to inform clients of the onset of labour hire licensing and the regulatory requirements.
NZ Employment Relations 2018 Style - Bumpy Road or Easy Ride
Be prepared for the big Employment Relations shake-up in 2018!
Client Service Agreement (Terms of Business) On-hire NZ
This document provides a “template” of terms for the provision of on-hire services in New Zealand whereby a firm sources, assesses and provides a candidate to a client.
Client Service Agreement (Terms of Business) Placement NZ
This document provides a “template” of terms for the supply of placement services on a contingent or retained basis. Placement services are services whereby a firm sources, assesse
Employment Agreement - Recruitment Staff (NZ)
Employment contract for the employment of employees who are to be employed ´in-house’ within a recruitment firm to perform operational functions such as that of recruitment consult
Independent Contractor Agreement - On-Hire (New Zealand)
This Independent Contractor Agreement template has been developed to assist the user to draft an agreement for the engagement of independent contractors where those independent con
WHS Consultation and Issue Resolution Procedure (AUS)
The Consultation and Issue Resolution procedure provides a process for when the company must consult with workers, the mechanisms for consultation, issue resolution and consultatio
WHS Induction and Training Procedure (AUS)
The WHS Induction & Training procedure sets out a process for the provision of a company WHS induction, host WHS induction for on-hire workers and identification and planning for a
Incident Management Procedure (AUS)
The Incident Management procedure sets out a process for internal incident reporting, incidents that must be reported to the Regulator, incident record keeping requirements and inc
Alcohol & Other Drug Policy (AUS)
The Alcohol & Other Drug Policy sets out the company’s commitment to providing a safe workplace and ensuring the health and safety of all workers by preventing and reducing harm as
Working From Home Policy
Working from home policy
WHS Policy (AUS)
The Work Health and Safety (WHS) Policy sets out the company’s commitment to work health and safety. It aims to identify and eliminate/reduce risks to health, safety and welfare of
Return to Work Policy
A Template Policy to guide compliance and good practice in the area of Workers Compensation and the Rehabilitaion & Return to Work of injured workers. Covers both on-hire and inter
Psychological Health at Work Policy (AUS)
The term ´health’ includes ´psychological health’. The Psychological Health &Safety at Work Policy sets out the company’s commitment to workers psychological health and safety. <
EEO, Discrimination, Bullying, Harassment & Violence Policy
This EEO, Discrimination, Bullying, Harassment & Violence Policy template has been developed to assist members in outlining expected behaviours in the workplace, informing employee
Remote Isolated Work & Travel Management Policy
A Template policy designed to manage the risks associated with remote work.
Condensed Privacy Policy
This document is a template. That is to say, it is a guide only to the type of Privacy Policy that you might produce for your own organisation.
Privacy Collection Notification
This document is a template. That is to say, it is a guide only to the type of Collection Notification that you might produce for your own organisation.
WHS Consultation and Issue Resolution Procedure (NZ)
WHS Induction and Training Procedure (NZ)
Incident Management Procedure (NZ)
Condensed Privacy Policy (New Zealand)
This document is a template. That is to say, it is a guide only to the type of privacy policy that you might produce for your own organisation. You will not be able to use it with
Privacy Collection Statement (New Zealand)
This template privacy disclosure statement has been drafted to assist recruitment and on-hire firms to fulfil obligations under national privacy laws.
Alcohol & Other Drug Policy (NZ)
WHS Policy (NZ)
Psychological Health at Work Policy (NZ)
The term ´health’ includes ´psychological health’. The Psychological Health &Safety at Work Policy sets out the company’s commitment to workers psychological health and safety.