View our Learning and Events calendar

You can search the calendar below for all our upcoming Learning and Development opportunities.

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May 2018

25 May

Forum Single Touch Payroll - Expert Panel Event (Sydney)

25 May

Workshop Sydney Sales & Marketing from the Desk The Recruitment Industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales

25 May

Webinar Working Smarter, Not Harder Have you ever asked yourself “If only I could be more productive and efficient in what I’m doing currently, I wouldn’t have to put the extra hours in?”

30 May

Webinar The Neuroscience of Feedback As a consultant it is your job to deliver feedback to candidates in a constructive and empathetic way. Providing feedback poorly to anyone can make or break a relationship. So how

June 2018

01 Jun

Video Workshop How to Create 3 Year Business Plans....that Work ! If you’re a manager or Director of a recruitment business, then it’s likely that you’ve written a business plan or two. The question is, how often did they stay in a drawer until i

05 Jun

Webinar StaffSure Certification: How Ready Are You? Join RCSA Business Solutions at this webinar to explore the key elements of the StaffSure Standard, common outcomes and lessons learnt from the StaffSure pilot program and what is

06 Jun

Workshop Melbourne Temporary Desk Masterclass A temporary desk is the best way to recession proof your recruitment business. When clients are uncertain whether to hire perms, temps reign supreme. When clients do hire perms, te

06 Jun

Webinar How to Leverage Your Digital Profile to Amplify your Brand This is a must have in the current digital environment and a tactic that costs very little to execute but has massive upside for your business brand.

07 Jun

Video Workshop Driving Value Through Metrics Learn what recruiting metrics are and why they are crucial in today's shifting recruitment landscape.

08 Jun

Certificate Melbourne RCSA Recruitment Consulting Certificate This package consists of three workshops covering topics Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Desk

08 Jun

Certificate Brisbane RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role

08 Jun

Workshop Melbourne Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

08 Jun

Video Workshop Structuring Sales For Consultants Whether you’re new to the recruitment industry or have been calling clients and candidates for many years, we can all do with either a refresher on our sales technique or a structu

12 Jun

Webinar Productivity: The Science Behind being More Effective When you want to move into that amazing powerful zone of productivity (flow), this webinar will provide you with some practical ideas to help you

13 Jun

Workshop Sydney Business Development Masterclass This is a hands-on practical workshop which will give you strategies to immediately increase your conversions and therefore your bottom line.

14 Jun

Workshop Sydney Mastering Labour Hire & Contracting Safety Learn what your responsibilities are as an on-hire business to avoid work health and safety litigation and workplace injuries.

14 Jun

Forum RCSA Professional Development Day - Melbourne

14 Jun

Webinar Stakeholder Engagement Stakeholder engagement is all about involving people who may be affected by business in the decision making process.

14 Jun

Networking RCSA Industry Awards Night - Melbourne

15 Jun

Workshop Melbourne Interviewing Essentials The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

15 Jun

Workshop Sydney Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

15 Jun

Forum The Health Staffing Summit

15 Jun

Webinar Finding Balance: A Digital Detox Digital devices are taking over our world and are very much part of our lifestyle, including how we do business. So how do you cleanse yourself from your digital devices and keep s

19 Jun

Workshop Melbourne Mastering Labour Hire & Contracting Safety Learn what your responsibilities are as an on-hire business to avoid work health and safety litigation and workplace injuries.

19 Jun

Webinar Re-thinking Linkedin as a Tool to Raise your Company Profile Learn how to audit  your company and your employee's LinkedIn profiles

20 Jun

Webinar Personal Branding 101 Recruiters with strong personal brands will generate more revenue with less effort.

21 Jun

Webinar Recruitment Assessments and Creating Conversations Using psychological assessments can provide you with information that allows you to ask original questions that create interesting and different conversations around their personal

22 Jun

Workshop Melbourne Sales & Marketing from the Desk The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

25 Jun

Certificate Auckland RCSA Recruitment Consulting Certificate Delivered over two-consecutive days covering Consulting Certificate topics: Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Desk

26 Jun

Video Workshop Part II: Coaching your Millennial & Junior Consultants Younger workers have a high requirement for growth and empowerment and the coaching discipline helps them to set clear goals, communicate expectations and manage their career.

27 Jun

Workshop Melbourne Business Development Masterclass This is a hands-on practical workshop which will give you strategies to immediately increase your conversions and therefore your bottom line.

27 Jun

Webinar Become a World-Class Negotiator Through Questioning Asking the right questions is a powerful concept that not only allows you to discover your clients’ needs and how you can service them, but shows expertise and establishes a trustw

29 Jun

Webinar The 12 Competencies of a Recruitment Consultant The information shared in this webinar came from research of over 100 top recruitment consultants over a 6-month period. A detailed framework of the competencies that they exhibite

July 2018

03 Jul

Video Workshop A Health & Safety Program: Creating a No-Blame Culture We welcome you to take part in the most practical and engaging risk management program available n the health and safety space.

05 Jul

Forum RCSA Professional Development Day - Auckland

05 Jul

Networking RCSA Industry Awards Night - Auckland

06 Jul

Workshop Sydney Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

06 Jul

Certificate Sydney RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

06 Jul

Webinar Be a Trusted Advisor to Clients & Candidates Learn how to become a Trusted Advisor that clients rely on and candidates want to work for.

09 Jul

Networking RCSA Mentoring Program 2018: Application to be a Mentee RCSA Mentoring is designed to provide Members who are seeking to take their next career step with an opportunity to learn from peers within the industry to gain new perspectives in

09 Jul

Networking RCSA Mentoring Program 2018: Application to be a Mentor RCSA Mentoring is designed to provide Members who are seeking to take their next career step with an opportunity to learn from peers within the industry to gain new perspectives in

13 Jul

Workshop Melbourne Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

13 Jul

Workshop Sydney Interviewing Essentials Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing

17 Jul

Webinar How to Use Power Posing & Body Language to Win Business What are power poses? and Why is it important to use them and understand them

19 Jul

Workshop Perth Mastering Labour Hire & Contracting Safety Learn what your responsibilities are as an on-hire business to avoid work health and safety litigation and workplace injuries.

19 Jul

Webinar Social Media Marketing & Developing an Ideal Client Profile How do you improve your social media marketing activity focus?  Join Karen Hollenbach who will explore the fundamentals of developing a content marketing strategy for you

20 Jul

Workshop Sydney Sales & Marketing from the Desk The Recruitment Industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales

25 Jul

Webinar Indigenous Cultural Awareness Diversity Australia’s Indigenous Cultural Awareness program is an overview of all key issues relevant to the development of a culturally safe environment for Aboriginal and Torres

27 Jul

Webinar Adapting your Sales Approach to Different Personalities This webinar explores different personality types and how, by adapting your own personal style and understanding how to build rapport with different personalities, means that you c

August 2018

02 Aug

Workshop Sydney Temporary Desk Masterclass When clients are uncertain whether to hire perms, temps reign supreme.

07 Aug

Workshop Melbourne Temporary Desk Masterclass When clients are uncertain whether to hire perms, temps reign supreme.

07 Aug

Certificate Brisbane RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role

07 Aug

Video Workshop A Health & Safety Program: Undressing Risk Take part in the most practical and engaging risk management program available today in the health and safety space

08 Aug

Video Workshop How to Brand You & Your Business on Linkedin If LinkedIn is on your to do list this year, then this video workshop is a great first step in helping you learn how to brand you and your business on LinkedIn.

10 Aug

Workshop Melbourne Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

10 Aug

Certificate Melbourne RCSA Recruitment Consulting Certificate This package consists of three workshops covering topics Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Desk

10 Aug

Certificate Perth RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

10 Aug

Workshop Sydney Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

10 Aug

Certificate Sydney RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

15 Aug

Webinar Personal Branding 101 Recruiters with strong personal brands will generate more revenue with less effort.

16 Aug

Video Workshop What Makes a Successful Recruitment Team Tick? What makes a team of tenacious, driven, ambitious, and often egotistical individuals tick? It may surprise you but it’s actually a lot more than just inflated base salaries or a lu

17 Aug

Workshop Melbourne Interviewing Essentials The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

21 Aug

Webinar Developing a Content Marketing Strategy for your Business In this interactive webinar, Karen Hollenbach will explore the fundamentals of developing a content marketing strategy for your business.

22 Aug

Certificate Adelaide RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

24 Aug

Workshop Melbourne Sales & Marketing from the Desk The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

24 Aug

Workshop Sydney Interviewing Essentials Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing

28 Aug

Webinar Cultural Diversity & Anti-racism Awareness Cultural Diversity is a positive way of celebrating the differences in each of us and when we look at Recruitment Practices we have to consider our own Biases at play in the proces

29 Aug

Workshop Recruitment Sales Success The recruitment industry has changed. Clients are more experienced and more computer savvy, candidates are harder to find and don’t need recruiters as much as they used to, innovat

31 Aug

Workshop Sydney Sales & Marketing from the Desk The Recruitment Industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales

31 Aug

Webinar Employee Engagement & its Impact on your Bottom Line Research that shows that not only do happy cows produce more milk, but this milk is higher in cal­cium as well. This research helps us to understand that engaged employees pro

September 2018

04 Sep

Video Workshop Mastering Labour Hire & Contracting Safety Learn what your responsibilities are as an on-hire business to avoid work health and safety litigation and workplace injuries.

07 Sep

Webinar Navigating Challenging Conversations This webinar explores the neuroscience of communication and provides tools for having more effective conversations.

12 Sep

Video Workshop How to Create an Engagement Strategy In a time when there are so many opportunities for good consultants to work for whoever they want… anywhere in the world, a critical element of a Manager or a Director’s long term

14 Sep

Certificate Sydney RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

14 Sep

Workshop Sydney Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

14 Sep

Workshop Melbourne Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

14 Sep

Video Workshop Negotiation Skills & Advanced Questioning for Consultants Whether it’s negotiating on behalf of a candidate to get them a better offer from your client or negotiating terms to be able to work on the position initially, being a successful

19 Sep

Webinar How to Create a Great Story & Connect with your Clients Karen Hollenbach is a storyteller and content marketer who specialises in teaching individuals and organisations how to find their digital voice and tell their story online.

21 Sep

Workshop Sydney Interviewing Essentials Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing

21 Sep

Webinar Mindfulness Eating as a Recruiter What is mindfulness eating and turn your focus on not what to eat but how you should eat.

25 Sep

Webinar Unpacking the Gender Pay Gap & How to Avoid It How do you present Women vs Men when presenting them to employers and are you influencing the Gap?

26 Sep

Webinar Million Dollar Words: The Language of Sales for Recruiters Words affect how we, and others, think and act. Science confirms that different parts of our brain are activated by different words.

28 Sep

Workshop Sydney Sales & Marketing from the Desk The Recruitment Industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales

28 Sep

Webinar Dispelling the Myths of Performance Management The information shared in this workshop has helped Recruitment Directors and Managers alike to implement a performance management system into their companies, that gives every indi

October 2018

02 Oct

Video Workshop Setting Up & Building a Recruitment Business This interactive video workshop is a perfect introduction for anyone who has recently opened their own agency. The perfect opportunity to ask anything to an industry veteran who ha

03 Oct

Certificate Wellington RCSA Recruitment Consulting Certificate Delivered over two-consecutive days covering Consulting Certificate topics: Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Desk

05 Oct

Workshop Melbourne Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

05 Oct

Certificate Brisbane RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role

05 Oct

Certificate Melbourne RCSA Recruitment Consulting Certificate This package consists of three workshops covering topics Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Desk

09 Oct

Workshop Wellington Mastering Labour Hire & Contracting Safety Learn what your responsibilities are as an on-hire business to avoid work health and safety litigation and workplace injuries.

10 Oct

Workshop Sydney Permanent Desk Masterclass Join Sophie Robertson for this Perm Masterclass that will cover Perm recruitment 201 to ensure you are a Big Biller in 2018

12 Oct

Workshop Melbourne Interviewing Essentials The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

16 Oct

Workshop Melbourne Permanent Desk Masterclass Join Sophie Robertson for this Perm Masterclass that will cover Perm recruitment 201 to ensure you are a Big Biller in 2018

19 Oct

Workshop Melbourne Sales & Marketing from the Desk The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

19 Oct

Certificate Sydney RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

19 Oct

Workshop Sydney Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

23 Oct

Webinar How to Build Rapport in 23 Seconds This webinar will explore how to build rapport with someone in the first 23 seconds and how that can increase your sales performance.

26 Oct

Workshop Sydney Interviewing Essentials Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing

26 Oct

Webinar Annual Business Plans that Achieve your Goals The information shared in this webinar will look at what needs to be included in an annual business plan for a recruiter and how to put it together.

30 Oct

Workshop Auckland Permanent Desk Masterclass Join Sophie Robertson for this Perm Masterclass that will cover Perm recruitment 201 to ensure you are a Big Biller in 2018

November 2018

02 Nov

Workshop Sydney Sales & Marketing from the Desk The Recruitment Industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales

14 Nov

Workshop Melbourne Business Development Masterclass This is a hands-on practical workshop which will give you strategies to immediately increase your conversions and therefore your bottom line.

16 Nov

Workshop Melbourne Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

27 Nov

Certificate Auckland RCSA Recruitment Consulting Certificate Delivered over two-consecutive days covering Consulting Certificate topics: Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Des

27 Nov

Workshop Sydney Business Development Masterclass This is a hands-on practical workshop which will give you strategies to immediately increase your conversions and therefore your bottom line.

28 Nov

Webinar Personal Branding 101 Recruiters with strong personal brands will generate more revenue with less effort.

30 Nov

Webinar The Perfect End of Year Business Development Strategy It’s December and most people start slowing down for Christmas and the holidays, but this is a prime time to be developing business and securing current clients and candidates for

30 Nov

Certificate Sydney RCSA Recruitment Consulting Certificate The RCSA is invested in providing a comprehensive training package for Consultants NEW to the industry with less than 6 months experience in their recruitment role or for those who

30 Nov

Workshop Sydney Introduction to Recruitment The fundamentals of recruitment don’t change but the efficiencies and technological methods of acquiring clients and candidates are constantly evolving - this one day intensive wor

December 2018

04 Dec

Certificate Christchurch RCSA Recruitment Consulting Certificate Delivered over two-consecutive days covering Consulting Certificate topics: Introduction to Recruitment, Interviewing Essentials and Sales & Marketing from the Desk

05 Dec

Video Workshop Dispelling the Myths of Performance Management The information shared in this workshop has helped Recruitment Directors and Managers alike to implement a performance management system into their companies, that gives every indi

06 Dec

Video Workshop A Leadership Guide in Quarterly Business Planning The information shared in this session will look at how to break down annual targets and plans into quarterly business plans, that can be followed on a monthly/weekly/daily basis.

07 Dec

Workshop Sydney Interviewing Essentials Interviewing is the fundamental practice for any consultant regardless of their industry or experience. Recruitment uses interviewing processes when sourcing candidates, completing

14 Dec

Workshop Sydney Sales & Marketing from the Desk The Recruitment Industry is consistently demanding consultants meet their targets and be ahead of the game. This one day workshop provides an entry level introduction to the sales

14 Dec

Webinar Quartely Business Planning The information shared in this webinar will look at how to break down annual targets and plans into quarterly business plans.

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