Behavioural Descriptive Interviewing

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Business Descriptive Interviewing

Overview:

Behaviour Descriptive Interviewing is based on the premise that the best predictor of future behaviour is past behaviour.

Join industry veteran, Sophie Robertson and understand the benchmark processes in developing your own behavioural descriptive style.

Learning Outcomes:

1. Understand what behavioral interviews are
2. How it differs from situational interviews
3. Strengths and weaknesses of the various interview styles
4. What the STARS formula is and how to use it
5. How to tell if the candidate is not telling you the truth by using STARS
6. Why you need to tailor your own behavioural questions for each specific client and not just Google them
7. How to use the tailored questions to squeeze out your competitors
8. How to use the behavioral questions to prep your candidates so they appear in the best light
9. When to use open and closed questions during an interview

You will be constructing behavioural questions in the workshop, so bring a live perm job you are working on, so we can dissect what the client needs and how to ascertain this in your interviews and how to use these to interview prep your candidates for the client interviews to give them the best chance of securing the job.

This workshop is suitable for:

Experienced recruiters
Business Development Consultants
Team Leaders who train and coach consultants
Managers
Recruitment business owners
Anyone wanting to develop their business development skills

Meet the facilitator: Sophie Robertson FRCSA

Sophie Robertson worked in the recruitment industry in Australia for 18 years. Her positions ranged from Consultant to General Manager and Business Development Director. Career highlights include rapid promotion from Consultant to Branch Manager, where Sophie ran the most profitable branch out of 30 branches nationally for five consecutive years, securing major accounts e.g. David Jones Ltd, Samsung Electronics and Asics Tiger to name a few.

Sophie's expertise lies in selling, growing and managing major accounts for sustained profit regardless of the general economy. Her relationship building skills are second to none.

Sophie founded Younique Coaching in 2007 and now provides training, coaching and mentoring to recruiters and recruitment business owners in the areas of Business Development, Recruitment and Leadership.

Sophie’s Temp Desk Masterclass and Business Development Masterclass workshops have been immensely popular for the RCSA and have been sold out in several states.

Sophie was the resident expert columnist on recruiterdaily.com.au for the "Ask an Expert" column where she contributed 100 articles on recruitment related topics over a three year period. Her opinions in the areas of life and career coaching have been sought by The Sydney Morning Herald, Body & Soul magazine and Marie Claire.

Delivery:

Face to face learning with Sophie Robertson
In-class discussions and interaction

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Note: there are a minimum number of enrollments required for the workshop to run, please confirm by speaking with a member of the Learning & Development team that the event is running as planned, before booking flights or accommodation.