Build Your Desk in an Ever Changing Market

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Build your Desk in an Ever Changing Market

Overview:

As recruiters we can often get very carried away with the notion of winning new business. But once the excitement of the chase and the thrill of the win are behind us (and we've put the fee up on the board), the once all-important clients often experience a serious case of neglect.

When did you last ask yourself how well you really know your clients? Are your KPIs intrinsically linked to your customers' needs or to what your organisation needs? How much repeat business do you see from your clients? Or are you constantly under pressure to find new business?

The market is changing constantly and we need to be able to hold our ground and continue to develop relationships with our existing clients as opposed to always feeling like we're on the hunt.

By attending this highly interactive video workshop, you'll learn how to:

What "value" really means - to you, your clients and your candidates;
How to set service related goals and targets alongside your sales goals and targets;
How to build stronger relationships and create better customer experiences;
That it is possible to increase your fees without the need for any more new business development; and
How to raise your level of credibility in the eyes of your clients

Meet the facilitator: Paul Slezak FRCSA

Paul Slezak has seen success in the highly competitive recruitment and advertising industries in Australia and Hong Kong by applying his professionalism, drive and creativity to develop and deliver solutions. He was able to forge a presence in these markets by demonstrating the ability to inspire key decision makers, executive management, clients, collegaues and team members alike through his passion, enthusiasm and commitment towards all those with whom he come into contact

With nearly 20 years in the recruitment industry and having worked for both an international publicly listed group as well as a global niche recruitment business, Paul has been a hands-on recruiter, manager, trainer, coach, mentor, and regular speaker for the industry across Australia, Asia, Europe and North America. Paul is also a regular freelance journalist and presenter at Universities. One day he would still really like to host his own talk show!

Paul is a co-founder and Head of Community and Client Services at RecruitLoop - a new online recruitment platform that's set to reinvent the way recruitment works.

Delivery:

Delivered by the program 'Zoom' through an interactive video workshop
A Zoom participation link (unique code) will be sent to all participants prior to the scheduled session
Participants will require a PC or laptop, internet connection, webcam and sound access to participate

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions
Note: Video workshop enrolments are limited to a strict one person policy i.e. group facilitation is not allowed
The Video workshop session is not recorded so a no-show to the scheduled training will not qualify for a refund or a credit

For further clarity please speak to a member of the Learning & Development Team