Leadership & Management Skills for the Billing Manager
Overview:
In recruitment, we like to promote from within in our companies - which is a great thing. Unfortunately, the downside is that, some that were a great recruitment consultant, get promoted to being a manager and receive no training or development for this new role… which is VERY different to being a consultant.
Now compound that with
still having to bill.
The session will include John Adair's 'Action Centered Leadership', which aims to balance the ability to generate revenue, manage a team and develop individuals at the same time (pre-session preparation required). Then secondly, Ken Blanchard's 'Situational Leadership II (SLII), of which Angela is a qualified trainer.
Objectives:
This two-hour video workshop will give the opportunity for the Team Leader or Manager:
- To review their current situation in relation to managing a team and achieving the billing they require
- To understand the key elements of the 'Balancing Act' that they have to perform
- To appreciate the different leadership and management styles to help individuals
- To utilize a framework that helps to develop individuals throughout their careers
10.30am - 12.30pm Agenda:
- Your role in relation to your manager, peers, team and company
- John Adair's 'Action Centred Leadership'
- Practical application for individuals (pre-course preparation required)
- Situational Leadership II - the 4 styles to adapt to your team member and the situation
- The Empowerment Framework for employee engagement
This webinar is ideal for:
- HR Leaders & Manager Professionals
- A great-refresher for the Seasoned Leader or Manager
Meet the facilitator: Angela Cripps
Angela is the owner of Connemara UK. She is an experienced trainer, management consultant, executive coach, mentor and performance specialist who has been working within the recruitment industry since the late 1980s.
Her aim is to make companies more successful and profitable through the development of their people and processes. She has worked with over 150 SMEs throughout the world and her LinkedIn recommendations are testament to the impact she can have on a business and it’s people
Delivery:
A live online classroom learning experience that is delivered to you anywhere in the world via virtual classroom (interactive workshop) using the Zoom learning platform.
Please note the times listed are displayed in Australian Eastern Standard Time - Melbourne Time.
Two days prior to the scheduled training date, each attendee will be sent an email which contains a Zoom participant guide and also the unique Zoom User Log-on Link.
The live training session is not recorded, therefore will not be available to view post the scheduled date. Any no-show attendees will be marked absent and will be considered as a non-refundable transaction.
Booking Terms & Conditions:
This event is governed by the
RCSA Booking Terms & Conditions
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904
E:
[email protected]