Team Development

Overview:

As a team leader/billing manager/manager or director in the recruitment industry, building and maintaining a successful team is critical to success... and one of the hardest things to achieve is maintaining a consistent, high performing team.

Our industry turnover immediately gives rise to issues of developing performance, combined with the huge variety of personalities and skills sets. The old adage of “what if we train our staff and they leave?” comes into play here, but the reply was always “what if we don’t… and they stay?”

So, let’s train and develop them, so that they don’t want to leave because they’re being so successful.

Please note: Session Time 09.30AM - 11.00AM AEST*

Learning Outcomes:

• Assess your current team strengths and weaknesses
• Identify areas of expertise
• Plan to be able to fill in the ‘skills gap’
• Set an annual learning & development programme
• Manage the performance for ongoing success
• Understand the stages of a high performing team
• Create a culture of ongoing development

Who Should Attend:

This video workshop is ideal for any individuals responsible for a team in the recruitment industry: 

 

• Team leaders/billing managers/managers and directors that are looking to develop their team - whether that be in size, skills, capabilities, promotions, competencies or achievements
• Executives and Directors that are looking to improve their staffing attraction and retention stats
  
  

Meet the facilitator: Angela Cripps

 
Angela is the owner of Connemara UK. She is an experienced trainer, management consultant, executive coach, mentor and performance specialist who has been working within the recruitment industry since the late 1980s. Her aim is to make companies more successful and profitable through the development of their people and processes. She has worked with over 150 SMEs throughout the world and her LinkedIn recommendations are testament to the impact she can have on a business and it’s people.

Delivery:

• An interactive engaging 1.5 hour video workshop delivery using Zoom
• As per our Terms & Conditions Video Workshops are not recorded, therefore will not be available to view post the scheduled date and time
• Any no-show attendees will be marked absent and will be considered as a non-refundable transaction
• All start and end times listed are displayed in Melbourne | Australian Eastern Standard/Daylight Time
  
  

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

Please note: there are a minimum number of enrollments required for the video workshop to run, please confirm by speaking with a member of the Learning and Development team to ensure that the event is running as planned. 

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: [email protected]