How to Develop Effective Negotiation Skills

Overview:

The challenge for recruitment and staffing firms during the Covid-19 crisis and looking at the economic recovery ahead is to figure out how to protect and increase revenues.   It will be the ability to grow business that will separate leading firms from the pack when the economy rebounds, as it eventually will.

In any economic downturn clients  will look to be seeking a discount with who they do business with.  Professional recruiters are no different, how do you manage the conversation where your clients are challenging general terms:

• all other agencies are doing if for 10%
• all other agencies are offering a six or twelve month guarantee
• if you don't drop your margin, we will hire the contractor / temp direct
• We don't have the budget
• There are many candidates on the market, so your candidate must be more flexible

The negotiation skills and techniques used by recruiters prior to Covid-19 are unlikely to be creating the impact needed to manage the change firms are now facing.  If you want to understand how you can negotiate in a post Covid-19 business environment then register now.

Session Times:  10am - 11.30am AWST | 12pm - 1.30pm AEST | 1pm - 2.30pm AEDT | 3pm - 4.30pm NZDT

Note:  this workshop is capped to a maximum of 12 people and therefore our usual Group Registration rate is not available

Learning Outcomes:

Understand what Negotiation is

How to plan for Negotiation

What are the four essential parts of a successful negotiation?

How to avoid creating division and work towards integration to achieve win-win outcomes

What are the five tools to add to your Negotiation toolkit?

Who Should Attend:

This 90 minute video workshop is ideal for:

Recruitment Consultants,

Team Leaders and;

Managers in the recruitment industry

Meet the facilitator: Sophie Robertson FRCSA 

Sophie Robertson worked in the recruitment industry in Australia for 18 years. Her positions ranged from Consultant to General Manager and Business Development Director. Career highlights include rapid promotion from Consultant to Branch Manager, where Sophie ran the most profitable branch out of 30 branches nationally for five consecutive years, securing major accounts e.g. David Jones Ltd, Samsung Electronics and Asics Tiger to name a few.
Sophie's expertise lies in selling, growing and managing major accounts for sustained profit regardless of the general economy. Her relationship building skills are second to none.

Sophie founded Younique Coaching in 2007 and now provides training, coaching and mentoring to recruiters and recruitment business owners in the areas of Business Development, Recruitment and Leadership.

Sophie’s Temp Desk Masterclass and Business Development Masterclass workshops have been immensely popular for the RCSA and have been sold out in several states.

Sophie was the resident expert columnist on recruiterdaily.com.au for the "Ask an Expert" column where she contributed 100 articles on recruitment related topics over a three year period. Her opinions in the areas of life and career coaching have been sought by The Sydney Morning Herald, Body & Soul magazine and Marie Claire.

Delivery:

• Virtual learning with Sophie Robertson
• On-line discussions 
• Open Q&A

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: [email protected]