How to Give Unsuccessful Candidates Feedback that Lands

 

Overview:

Unsuccessful candidates are hungry for feedback, the longer they have been looking for a job, the more determined they are to hear why ‘they didn’t get it’.

A critical role for recruiters is providing feedback that lands to ALL candidates and how your deliver this is part is king. Why? looking at the wider angle it’s also a smart branding move.

Join this webinar to provide constructive feedback to that is delivered:

• authentically 
• enables a shared understanding 
• low risk 
• creates the motivation to change in your candidates even when they have a ‘black belt’ in defensiveness 

Session Time by Time Zone: 11.00AM - 12.00PM AEST* | 1.00PM - 2.00PM NZST*

Why join the session?

• Gain the confidence so you can:
  • create shared understanding of the issue 
  • enable receptivity in the other person to your feedback 
  • collaboratively solve issues and create buy-in 
  • handle difficult/defensive responses 
• Have more robust conversations/relationships 
• Develop greater problem solving and engagement in action plans

Meet the facilitator: Susan Donavan

Susan is an International Facilitator, Instructional Designer and Executive Coach who is focused on supporting clients to sustainably grow their businesses by growing the mindset and skillset of their people.

Specifically, Susan helps firms develop a continuous improvement culture in their sales and leadership functions. She combines customised training interventions that utilise high impact microskills that unlock top performance, with coaching processes that uncover and overcome the hidden resistance to change.

Susan’s background is in research and sales in the Medical Industry, before becoming a MasterTrainer and Consulting Partner for Miller Heiman Group (now Korn Ferry), while also running an independent consultancy for over two decades.

Recent clients that Susan has worked with include Fonterra, Kimberley Clark, Optus, AON, Bisalloy, and Canon Medical.

RCSA Learning and Development Partner: ELMO

ELMO (ASX:ELO) is Australia and New Zealand’s only integrated cloud HR, payroll and rostering / time & attendance solution. ELMO is ISO 27001:2013 certified and our UTS partnership affirms our solutions are at the forefront of predictive analytics. We provide innovative technology to more than 1500 organisations across APAC, helping them to manage, engage, and inspire their people from one platform, with a single dashboard, and reporting suite.

Delivery:

• Presentation delivered using GoToWebinar
• The live session is recorded and a copy of the recording distributed to all registered participants. Please note: There will be a 5 day limited access period to view the recording post the live session.
• Webinar joining links are emailed to participants within 48 hours after registration
• All start and end times listed are displayed in Melbourne | Australian Eastern Standard/Daylight Time
  
  

Pricing and Booking Terms & Conditions:

• The member price to attend the live delivery and access (5-day period) a copy of the recording is $50 + GST AUD per single participant
• An in-house group rate is available for registrations at a minimum of 5 people within the same organisation. Register 5 team members by selecting the discounted “5 or more participant rate” (AU/NZ) option at check out to qualify. The group rate enables organizations to share live and recorded (5 day period) access across teams and or across regional offices of the registered webinar title at a maximum spend of $225 (AUD) (excl GST for AU members).
• Explore the RCSA Digital Pass 12-Month Subscription model and it’s benefits here or contact [email protected] for further information 
• Cancellations and or Refund requests with this event is governed by the RCSA Booking Terms & Conditions

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: [email protected]