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Practical Techniques to Engage & Influence Stakeholders
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Practical Techniques to Engage & Influence Stakeholders

Overview:

As a recruitment and staffing professional you’re likely to have multiple stakeholders with various interests in your work.
Regardless of whether these stakeholders are external, senior, junior, or level with your position, it’s
vital that you can communicate effectively to present solutions, get buy in, earn their trust and deliver joint outcomes.

Join this workshop and discover how to identify the objectives and objections when dealing with
stakeholders, how and why to set expectations around what you can deliver and methods to push back and say no when you need to. This session will assist attendees to approach communications with a renewed level of confidence and improve their outcomes with stakeholders.
The live delivery of this workshop will be on Thursday 16 May at 9:30am - 1:30pm AEST in Melbourne CBD area.

Learning Objectives:

Participants of this workshop will learn: 
  • Communication techniques to use with senior, junior and horizontal stakeholders
  • Understand how to present solutions and get buy in
  • Methods to push back and say ‘no’
  • Use framing and questioning methods to build respect and trust whilst getting the outcomes you need.
  • Set expectations around what you can deliver without breaking trust
  • Real world skills, action items to take into your workplace.
  • A four-step methodology to outcome based communication.
  • A newfound approach towards internal confidence and reducing imposter syndrome.

Who Should Attend: 

RCSA has a three pillar learning model. This model allows individuals to identify the best L&D content for them based on their level of experience in the recruitment & staffing industry. This workshop has been identified as Develop. For more information about our pillars, see the Learning & Development page of our website.         

Meet the facilitator: Chandell Labbozzetta

Chandell is a best-selling author, Master Trainer of Neuro Linguistic Programming (NLP), Sales Strategist, and Confidence Booster.

Her personal sales close rate is over 100% thanks to satisfied client’s persuasive referrals and her clients experience measurable increases in their own sales success almost overnight as a result of her empowering approach.

“Success comes from the inside, so I start with mindset,” says Chandell. “If you don't fix your mindset, it doesn’t matter what techniques you use you'll still be stuck on the sales rollercoaster.” Confidence leads to empowered decisions, wise choices, and profitable transactions which help you create the life you want and deserve even in times of uncertainty and tumult.

Delivery:

  • In-person workshop held on Thursday 16 May 2024 at 9:30am- 1:30pm AEST in Melbourne CBD area.
  • Morning Tea on arrival
  • All start and end times listed are displayed in Melbourne | Australian Eastern Standard/Daylight Time unless stated otherwise
  • RCSA workshops are not recorded
  • Please note RCSA workshops have a minimum number of enrolments required to run. Confirm with a member of the Learning & Development team that the session is running as planned prior to making any special arrangements to attend such as booking flights or accommodation. 

Pricing:

  • Member registration to attend the workshop is $363 AUD inc GST per participant
  • The cost per person for second and subsequent registrations is $325 AUD inc GST

Booking Terms & Conditions:

This event is governed by the RCSA Booking Terms & Conditions and RCSA's Covid Safe Policy which can be found here. This page will be updated with information relating to any Covid-19 requirements and attendees will be notified prior to the event. If the workshop is confirmed, registrants must be prepared to show vaccination status upon entry to the venue.

For More Information:

RCSA Learning & Development
Members within Australia call 1300 727 504
Members within New Zealand call toll free + 0800 441 904
E: [email protected]     
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Thursday, 16 May 2024
9:30AM - 1:30PM AEST
Mem Price: $363 AUD inc GST

Non-Mem Price: $726 AUD inc GST
Melbourne VIC
4 CPD Hours
Morning Tea
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