How to Build Rapport in 23 Seconds
Overview:
We’ve all heard how much first impressions matter, but when you’re in the sales game, it’s
absolutely crucial. It could be the difference between closing a deal or getting hung up on in
the first phone call.
This webinar will explore how to build rapport with someone in the first
23 seconds and how that can increase your sales performance.
Learning Outcomes;
- Why it all starts with mindset
- Why the first 23 seconds is crucial to creating a good impression
- Introduction to Emotional Intelligence
- Understanding the four personality types (DISC)
- How to captivate your prospect’s attention
- Timing your pitch perfectly
- Learn to decrease the amount of rejections
- Understand the client’s psychology and mindset
Who Should Attend:
-
Business to Business Sales Managers
- Outbound and Inbound Telemarketers
- Those who are selling but have had no formal training
- Those who have just stepped into sales roles
- Business Development Managers
Meet the facilitator: Raimond Volpe
Raimond Volpe is an established and experienced Sales Trainer, and the Director of Dynamo
Selling. He has over 25 years sales experience in finance, recruitment and pharmaceutical
industries. As a Business Development Manager in the recruitment industry, he was the #1
BDM at Toll People for two years in a row. In the Finance industry Raimond won the
National Finance Industries, Broker Resource BDM of the Year Award. He also went on to
become the Owner and Director of Five Finance, a mortgage broking and insurance
company that won many awards including the Allianz & Tower Finance Broker Company of
the Year Award in 2007. After refining his sales techniques through personal experience, he
developed the sales fundamentals workshop to teach others proven methods of success.
Mindset plays a big part in Raimonds’ sales workshop, as the right attitude is an integral part
in a successful sales process. Raimond is an International Best Selling Author in the Self-Help
industry, with his book “Success1010 For Living”. Shortly after it’s release, it became an
international bestseller in x5 countries. Since then, it has been number #1 in Australia in the
Self Help Category for the past 10 months in a row.
Delivery:
An online webinar (GotoWebinar) with the live session recorded and a copy of the recording distributed to all registered participants
The webinar access link is sent to the email address specified at the time of registration. This email is sent the day prior to OR on the morning of the scheduled date
All start and end times listed are displayed in Australian Eastern Standard Time
Booking Terms & Conditions:
This event is governed by the
RCSA Booking Terms & Conditions
For More Information:
RCSA Learning & Development
Members within Australia
call 1300 727 504
Members within New Zealand
call toll free + 0800 441 904
E:
[email protected]